Sim won't load past splash screen - CTD

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Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons?

Yes

Brief description of the issue:

I reactivated my game pass about 2 weeks ago after previously playing MSFS2020 in September. Since then I very rarely manage to load past the ‘game launching’ splash screen. The game suddenly closes with no error messages except in event viewer.

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

I’ve tried uninstall/reinstall, using Beta, using standard, logging in/out of Xbox and MS. Nothing works, but I can occasionally get the sim to load (perhaps 1 in 30 attempts).

PC specs and/or peripheral set up if relevant:

I9 12900KS, 3090TI, 64GB Ram, WIN 11.

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

Fault bucket 1605849364442889577, type 5
I notice a 2nd 1001 occasionally, about 1 second after the first: Fault bucket 2004757698155571033, type 5
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Build Version # when you first started experiencing this issue:

The latest stable build


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Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:

Topic moved into Community Support for community assistance.