Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.
3 tags are required - add them in the tag section next to the title above:
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One for platform (ms-store, steam, xbox, playstation, or xcloud)
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One for aircraft (start typing in your aircraft name in the tag section and pick correct option)
Feel free to delete this quote section after adding your appropriate tags.
ISSUE DESCRIPTION
Description of the issue: When trying to import my Flight Plan from Simbrief I get a WASM Crash - PC and Xbox X, I disable the MSFS flight plan, enter my Simbrief ID, request flight plan then all screens show this message.
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every time on sim load
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
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Fresh install of MSFS 2024
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Clear out Community folder
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Stream and downloaded ATR for 2024
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Same problem happens now on 2020 version of ATR
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Happens on my Xbox X version as well.
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Other members have reported same problem
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant:
[PC Only] Are you using Developer Mode or have you made any changes to it? NO
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
[PC Only] What GPU (Graphics Card) do you use? NVIDIA GeForce RTX 4080 SUPER
[PC Only] What other relevant PC specs can you share? CPU: AMD Ryzen 9 7950X3D 16-Core, 64GB Ram
MEDIA
Please add a screenshot or video of the issue occurring.
