Some Airports are Missing Terminals, But... (Jetways are Showing)!

PCAirlines · April 6, 2024, 9:09am

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Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the Community Support section.

Yes

Brief description of the issue:

KALB, KPHL, -(Examples) Have Jetways, But Dont show any Terminal Bldgs. That are supposed to be attached to…

Provide Screenshot(s)/video(s) of the issue encountered:

ICAO or coordinates (DevMode > Debug > Display position)

KLGA Laguardia Airp, NYC.

Detailed steps to reproduce the issue encountered:

Just Spawn in…

PC specs and/or peripheral set up if relevant:

i9,3080, 32 Gigs, Extreme 3D Pro Joystick.

Build Version # when you first started experiencing this issue:

Latest as of 4 1 24, Using STEAM Version of MSFS.

For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

DementedCorn327 · April 8, 2024, 7:36pm

Do you have the same issue if you follow the OP’s steps to reproduce it?

no

Provide extra information to complete the original description of the issue:

have buildings at KLGA Laguardia Airp, NYC., see below screenshot
Also tried at KALB, KPHL and no issue there.
If you are using the rolling cache, delete or disable it.

If relevant, provide additional screenshots/video:

VerdantCorgi804 · April 9, 2024, 7:57am

Here also sometimes terminal buildings missing or incomplete on complex airports. I´m on XBOX S. So I think the system does not show the buildungs to save memory. Can live with it. Better than CTD.

PCAirlines · April 22, 2024, 11:07am

I Think I Messed Up…(By Mistake), When I Got into the “Dev Mode” in the Sim & Saw a Small Yellow Circle with a Black “Exclamation Mark” Next to The “SDK Update” Notification & I Clicked on it Only to Find out That It Just “Hung” & I Had to Force the Sim to Shut Down. I probably Shouldnt have Done this as I am NOT a “Developer” !! I think That Could be why I’m Missing Quite a Few Terminal Bldgs At Alot of Different Airports Now. How Can I Correct this Situation Now ?? I Have the Steam Premium Deluxe Version of the Sim.

DementedCorn327 · April 22, 2024, 6:18pm

I have no clue if what you did could be the root cause of losing some terminals, let’s see if some users have any idea about that.
Meantime, moving your topic to the User Support Hub Scenery & Airports since issue seems limited to your system.

PCAirlines · April 23, 2024, 9:24pm

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

I am Showing 3 more Airports Here, KALB, EGKK, & KBTV …That are “Missing Terminals”…Ughh, Anyone Please HELP, I Disabled “Addons Linker”, & Renamed the Community Folder for a Fresh Gameplay Experience as well.

If relevant, provide additional screenshots/video

SmotheryVase665 · April 23, 2024, 9:59pm

Hi @PCAirlines
Are you on the Release build of MSFS or are you participating in the SU15 beta (or have, but gone back to the released build)?

My guess (and it is just a guess) is that you might have a problem with the …Official\OneStore\fs-base-genericairports" folder. I use the MS Store version of the sim, so can’t tell you where you would find this folder on your PC, but I’d suggest renaming it to something like: fs-base-genericairports-TEMPBACKUP and then starting MSFS. The sim should detect the “missing” package & redownload it.

If that fixes the issue, great. If not, we think again…

PCAirlines · May 9, 2024, 4:06am

Still Having The Same Issues !! Nothings Changed. Did what you Said, No Positive Results Yet !! This Is a Completely Strange Issue. What else Can I Try ??? Thanks…I have the Steam Edition, & I Verified the INTEGRITY of all Game files too. I am NOT Using (SU 15) beta either, I Never Have !! I do Use Addons Linker, & My “.to” addons Seem to work Good. BTW, I Did Rename The Community Folder to Discount any “Addons” from Interfering with anything. Restarted my PC as well, after any Changes and Turned off The “Cache” as well. also Deleted all dl & gl cache !!

WHATS Next ???

SmotheryVase665 · May 9, 2024, 4:36pm

Hi @PCAirlines ,
Have a look at this Zendesk article.

It refers to a different problem than yours, but since it appears that you may have corrupted a file (or files) when you forced the sim to shut down, you could try the steps provided under “HOW TO FIX THE ISSUE”, or if you don’t want to do that, try the steps provided under the section starting with: “Alternatively, you can try doing these steps to narrow down which file in particular is causing the problem, then delete just that file:”

Let’s hope this fixes the issue for you!