Space not being freed up when deleting packages - Xbox

Bug Reporting Hub Install, Performance & Graphics
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1

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Are you using Developer Mode or made changes in it?

no

Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

no, this is part of the problem

Brief description of the issue:

i am close to full on my xbox storage. When deleting content in the content manager, the space used does decrease, but space available on the xbox disc does not seem to, nor does the actual size of the sim. Eg deleting something 12gb will mean that something 6gb can be downloaded. If you delete something, you will not be able to reinstall it, as there is apparently not enough space.

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

fill xbox storage space to near 100%. Open the sim and delete content in content manager.

Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version):

n/a

PC specs and/or peripheral set up if relevant:

n/a

Build Version # when you first started experiencing this issue:

i dont remember the exact time but it has been an issue for at least a year.

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Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

4

I have noticed that when you increase the rolling cache past 8gb and then delete and recreate the cache back to default 8gb or smaller it will not actually remove the size of ’ reserved space ’ in line with what you did in the Sim

So let’s say if I created a rolling cache of let’s say 200gb by accident and then tried deleting it the Sim will say it’s back to normal and gone but the Xbox will still keep that 200gb in your reserved space section of Microsoft flight simulator manage game and add ons

This is a little inconspicuous bug but it could actually lead to alot of problems with storage space on the console

xbox

5

Can an admin please log this bug

6

This is the same behaviour on PC.

I was messing around with this awhile back and there was no way to revert it back. Ultimately I re-loaded Windows for something else and on the fresh install it was back to original size.

7

Did you try switching off and on before looking again? I’m not familiar with the Xbox but some older Windows installations needed a restart.

8

I have the same problem. I had 150GB rolling cache and removed it completely, but still 193GB reserved space is allocated. I restarted the console, I restarted the game, nothing helps. I submitted a bug in zendesk, but the only response I got until now was if I restarted the console.

I hope they will fix this bug, because 150GB is a lot on a console.

9

Ah finally someone who is having this issue as well and has noticed it - and the stupid restart your console Zendesk is bad support I think - but tbh if you want go right ahead and delete that reserved space and load up the Sim again and it should fix it all back up if not reinstall is only way to go

1 Like
10

This is a pretty big deal, and it eats up a LOT of precious and expensive SSD space on consoles!

2 Likes
11

Has anyone tried My games & apps—>See all—>Manage—>Free up space—>Shrinkable games to see if MSFS shows up there if you’ve used the Rolling Cache and have since turned it off and deleted its data?

12

I can confirm the reserved space is only growing not decreasing with modifications to rolling cashe. Very easy to reproduce. I would appreciate if this can be improved/fixed.

13

Voted… definitely needs attention sooner rather than later. I’m at the point where difficult decisions need making regarding which other games i have to lose

14

Voted. My reserved space is precisely 200GB. This is getting out of hand with only a 1TB SSD.

15

What is your total Content Manager install?

I’ve got an indicated Space Used of 175.02 GB and Reserved Space of 182.9.

That’s leaves a difference of 7.88 GB that would be saved data, custom camera views, etc. which seems pretty excessive, but I don’t know what else Asobo needs to use the space for.

I’ve got the cache off, but I may have experimented with it once or twice during these last few beta periods.

16

I will check later👍

17

The difference is likely rolling cache. You turned it off but it wasn’t cleared.

18

Yes, this was the subtext of my post. I suppose I ought to have made that more clear.

:smiley:

1 Like
19

Curse you subtext!

I am doing my own testing now. The game is big by any metric. But there’s always been less SSD space than I expected when I have MSFS loaded for a while without a fresh install.

2 Likes
20

:wave: Thank you using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons?

I’m on Xbox

Brief description of the issue:

After deleting rolling cache, space is not freed up. The game continues to occupy the same space as it did when the rolling cache size was set.

Provide Screenshot(s)/video(s) of the issue encountered:

Attached.

IMG_20230114_103741_HDR
IMG_20230114_103741_HDR1920×2560 512 KB

Detailed steps to reproduce the issue encountered:

Cleared rolling cache, restarted the sim and the console. Game is still taking up the same space as it did when rolling cache was on.

PC specs and/or peripheral set up if relevant:

Series X

Build Version # when you first started experiencing this issue:

Latest beta build. Same has been happening in the regular version of Xbox since day one.

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Can’t upload. Screens are too large

21

Here are the rest of the screens as I couldn’t upload them all in the big report.

IMG_20230114_103713_HDR
IMG_20230114_103713_HDR1920×2560 303 KB

IMG_20230114_103646_HDR
IMG_20230114_103646_HDR1920×2560 378 KB

IMG_20230114_102954_HDR
IMG_20230114_102954_HDR1920×2560 173 KB

22

As you can see, my game shouldn’t be occupying more than 200 GB or so but it’s 300+ GB right now because it’s not freeing up space after I deleted the 64 GB rolling cache file!

Asobo, please resolve this, it’s high time!

8 Likes