ISSUE DESCRIPTION
Description of the issue:
After slowly loading with a low bandwidth warning (450 dl, 65 up), the game reaches the ‘Customize Identity’ screen and never moves on.
[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
yes and yes.
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
every time.
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
- opened game
- hang on customize identity
- never play
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant:
Razer keyboard, mouse and headphones
Logitech quadrants and rudder pedals
Turtle Beach HOTAS
[PC Only] Are you using Developer Mode or have you made any changes to it?
no and no.
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
n/a
[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:
Nvidia RTX 3060Ti Ventus 3X 8G OC3
[PC Only] What other relevant PC specs can you share?
64gb ram
Samsung - 990 PRO 4TB Internal SSD PCIe Nme
17 9700k 3.60Ghz
MSI Z370 GAMING PLUS MB
MEDIA
[END OF FIRST USER REPORT]
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