Stuck on Blue Loading Bar Screen forever

`Brief description of the issue: So I’ve updated the sim, but when it tries to load into the sim after the update screen, it’s just a black screen with the blue loading bar. It loads until it reaches what looks like 100%, it’s hard to tell. And just stays there, nothing happens…

`Provide Screenshot(s)/video(s) of the issue encountered:

`Detail steps to reproduce the issue encountered: Update the game to SU5, that’s it.

`PC specs for those who want to assist (if not entered in your profile) RTX1080, i7, 16gb

`Are you on the Steam or Microsoft Store version? Steam

`Did you submit this to Zendesk? If so, what is your ticket #? NO

i have the same problem

do you know a fix