Stuttering and Freezing Progressively Worse over Time

ISSUE DESCRIPTION

Description of the issue: I think this may be different from the known VRAM issue (RAM leak maybe?) so posting for visibility. Starting a flight, various aircraft and various locations, performance is very smooth. After 10-15min of flight time, it begins to pause for a half-second, every 5 seconds or so (very rhythmic). This gets progressively worse, until it is pausing for several seconds, after every few frames.

When entering the flight pause menu, this issue continues as the camera attempts to pan around the aircraft in the background.

There may be a correlation with interacting with menus before or during a flight.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Every single flight.

YOUR SETTINGS

XBOX Series X, everything base game, gigabit internet.

Update: Twice, I have been able to resolve this by clearing the stored data and restarting the Sim. It comes back eventually, but maybe theres a clue here.

which stored data? Can you eloborate?

I’ve had this problem since SU2 went live but it’s noticeably worse now with SU3. Pretty much unplayable on Xbox Series X with SU3

In your flights do you, at any point, have the EFB Flight Planner app opened? There seems to be a pretty serious bug that causes this kind of stuttering that gets progressively worse until the sim has to be shut down any time that app opens - and the issue continues even once it’s closed and the flight ends. Severe FPS drop and GPU underutilization when opening EFB Route Planner (introduced in SU3) - #4 by Zadma

Yesterday I decide transfer from my PC to the living room. I have Xbox ultimate, so I connect controller to the TV and decide to fly MSFS2024. The flight was loaded, but then suddenly crashed!
So not able even to play MSFS2024, then I try MSFS2020 and all went fine… But I wanna 2024…

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

3 tags are required - add them in the tag section next to the title above:

  • One for iteration (msfs-2020 or msfs-2024)

  • One for platform (ms-store, steam, xbox , or xcloud)

  • One for aircraft if related (start typing in your aircraft name in the tag section and pick correct option)

Feel free to delete this quote section after adding your appropriate tags.

ISSUE DESCRIPTION

Description of the issue: stuttering inflight and more on approach

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently) every time I play

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Clear cache

  2. Reset xbox

  3. Total shut down and restart

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using:no mods

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

This may be referring to the reserved space on Xbox for the game title.