SU3 beta 1.5.4 EFB map frozen in standard position on 2nd or 3rd spawn

Sim Update 3 Beta | MSFS 2024 User Interface & Activities
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1

ISSUE DESCRIPTION

Description of the issue:
Free Flight - when returning to the world map, chosing a different plane and starting a new flight, the EFB map is stuck in initial plane position and 1970 date.
Happens on 2nd or 3rd load into free flight during a gaming session (spawning and returning to menu shortly after is sufficient)
Can only be resolved by completely restarting the game…

Did you experience this issue before you joined the Beta?
NO

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
NOT POSSIBLE CURRENTLY

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
ALWAYS

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. spawn in free flight mid air - check the EFB map, it’s fine
  2. shortly after return to main menu, maybe change plane, go in new free flight
  3. after 2nd latest 3rd spawn, the EFB map is stuck - see screenshot

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?
NO

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:

[PC Only] What other relevant PC specs can you share?

MEDIA

Screenhot - actually the plane is in NYC in that moment, not here

EFB stuck
EFB stuck1617×1756 343 KB

[END OF FIRST USER REPORT]

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Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2

2 tags are required - add them in the tag section next to the title above:

  • One for platform (ms-store, steam, xbox, or xcloud)
  • One for aircraft (start typing in your aircraft name in the tag section and pick correct option)

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ISSUE DESCRIPTION

Description of the issue:

Works okay on sim start and first flight but subsequent flights sees the EFB date/time incorrect at 01 Jan 1970 and the user aircraft is at the wrong geographic position.

Did you experience this issue before you joined the Beta?

No. New bug in 1.5.4.0

If applicable, which aircraft is experiencing this issue:

All aircraft.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

Yes.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Always. (First flight is okay - subsequent flights shows bug).

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Start sim.
  2. Fly once. End that flight.
  3. Fly again and bugs I’ve reported appear.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

No

[PC Only] What GPU (Graphics Card) do you use?

RTX4090

[PC Only] What other relevant PC specs can you share?

9800X3D

MEDIA

Please add a screenshot or video of the issue occurring.

My aircraft was at KFHR but not indicated correctly on EFB.

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My aircraft was at KSEA…

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[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

1 Like
3

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• On Xbox X. Location bug is second and subsequent flights of a session although location floats around randomly. Time/date of January 1st 1970 00:00:00 is present for all flights.

If relevant, provide additional screenshots/video:
•

5

Thank you for the bug report.

We have created an internal ticket to see if our team already has this logged, and if not they will attempt to reproduce the issue and create a new bug report. This item is now marked as feedback-logged. If there is an existing bug report or one is created, we will move this thread to bug-logged.

1 Like
6

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• I spawned in the US and the EFB map shows my aircraft in north Africa.

If relevant, provide additional screenshots/video:
•

7

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Same as reported by others. Ending and starting new Free and Career flights seemed to cause multiple player aircraft symbols near Africa with possibly linked degraded FPS akin to when Career flights would place mission waypoints on the other side of the planet.

If relevant, provide additional screenshots/video:
•

8

Xbox X

Just finished a session around LAX and LGA. At least 4 flights and the EFB behaved throughout. Right local time and date with live location updating.

It’s just past midnight UTC. The weather dialog was showing Thursday May 29th which was correct for local time. The EFB was showing Friday May 30th which was correct for the UTC time. Both are right, just inconsistant.

Anyway the EFB bug seemed to be fixed on this multi flight session.

9

Hello,

We have identified this as an issue introduced in the core JS API/SDK which causes the EFB to get garbled data from the sim after the player aircraft is loaded or reloaded. We have reported this issue to the responsible team for review.

Thanks to all for the reports!

5 Likes
10

ISSUE DESCRIPTION

Description of the issue: When attempting to center the EFB map on the User Plane, the Map centers on what is apparently Lat/Lon 0,0 instead (Off the coast of west Africa)

Did you experience this issue before you joined the Beta? No

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? No, I haven’t removed any Mods, this clearly began immediately after SU3 Beta 1.5.4 was installed.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Constantly

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1.Open the EFB
2.Go to the Map
3.Center on the User Aircraft

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant: Not relevant

[PC Only] Are you using Developer Mode or have you made any changes to it? Yes

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version: NVidia, 576.52

[PC Only] What other relevant PC specs can you share? None

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

11

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Just like OP mentioned clicking on the “center to aircraft” icon shows that the aircraft position seems not to be read correctly as it will be stuck somewhere at the African coast (on taking the screenshot however I was flying close to ETNN in German airspace)

If relevant, provide additional screenshots/video:

image
image743×1059 65 KB

Also notice time/day on top of the EFB being off completely (I fly using real time settings)

12

Hello,

We have identified this as an issue introduced in the core JS API/SDK which causes the EFB to get garbled data from the sim after the player aircraft is loaded or reloaded. We have reported this issue to the responsible team for review.

Thanks for the report!

5 Likes
13

Do you have the same issue if you follow the OP’s steps to reproduce it?

yes

Provide extra information to complete the original description of the issue:

was also able to move the EFB map into a weird position with click-dragin’ and scroll-wheelin’

If relevant, provide additional screenshots/video:

Screenshot (1620)
Screenshot (1620)1557×1053 88.8 KB

14

2 tags are required - add them in the tag section next to the title above:

  • One for platform (ms-store, steam, xbox, or xcloud)
  • One for aircraft (start typing in your aircraft name in the tag section and pick correct option)

Feel free to delete this quote section after adding your appropriate tags.

ISSUE DESCRIPTION

Description of the issue:

EFB not resetting after previous flight completion.

Did you experience this issue before you joined the Beta?

No

If applicable, which aircraft is experiencing this issue:

Inibuilds A320 Neo v2

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? 100%

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1.completed flight exited to main menu changed flight number and created new flight
2. Loaded EFB to create flight plan
3. Some waypoints (not all) from the Previous flight plan were stuck an unable to reset flight plan

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

Thrustmaster Airbus stick / throttle/ Rudder

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

3 screenshots in succession numbered 1, 2, 3 show before and after reset, no effect. The waypoints were stuck from flight YMML-YPAD. The next flight was YPAD-YMML (new flight was created from scratch)

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IMG_1943
IMG_19431320×1760 168 KB

IMG_1944
IMG_19441320×1760 192 KB

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

15

Do you have the same issue if you follow the OP’s steps to reproduce it?
• YES

Provide extra information to complete the original description of the issue:
• I’m having the same problem. In my previous flight the electrics were shut down after I moved in time for approach. I landed and turned off all the switches in the overhead panel before exiting the game. I don’t know if that setting was saved but when I tried to fly on the next day, the EFB and and APU would not start after completing the auto checklist. Panels stay off and everything. Very weir.

Does anyone has any idea of what might be happening?

If relevant, provide additional screenshots/video:
•

16

Flying EGLL-KSFO all with airframe appears ok, however the EFB map place the craft at 0,0 long&Lat and doesnt update.

This happened also with a OMDB-EGLL flight.

Zooming in and out doesn’t correct the issue.

17

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes since su3 update efb Show only the planend path but airplane is located some in Asia.

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

18

This looks like it has been fixed on the server as I’m unable to replicate the bug after starting the sim today. Anyone else finding this?

Edit: Wow that is weird…after restarting the sim the bug is now back! Before that when I first posted I had started 6 flights and each time had seen no bug. Restart PC and 2nd flight sees the bug return.

19

1 tag is requred - add it in the tag section next to the title above:

Feel free to delete this quote section after adding your appropriate tags.

ISSUE DESCRIPTION

Description of the issue:

Did you experience this issue before you joined the Beta?

Did not notice this

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Loaded the sim
  2. Free Flight
  3. Opened EFB
  4. Top right shows date of 1969 or 1970

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:

[PC Only] What other relevant PC specs can you share?

MEDIA

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

20

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Plane was frozen in the exact same spot as the OP

If relevant, provide additional screenshots/video:
•

21

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• Very strange panning and zooming behavior, making it hard to get to the actual route. Plus, the date shown on the EFB is January 1st, 1970 00:00 UTC all the time.

If relevant, provide additional screenshots/video:
•