Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.
3 tags are required - add them in the tag section next to the title above:
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One for aircraft (start typing in your aircraft name in the tag section and pick correct option)
Feel free to delete this quote section after adding your appropriate tags.
ISSUE DESCRIPTION
Description of the issue:Hello team, I hope you are doing well, and thank you for all the hard work you continue to put into Flight Simulator 2024.
I wanted to reach out because since Update 3, a significant issue has appeared that seems to go unnoticed but is definitely affecting some players. It concerns the controller profiles, which suddenly stop responding correctly after some time in flight.
Here is what happens: during takeoff everything works perfectly — all flight controls respond as expected. I climb to cruise altitude, engage the autopilot, and then after about an hour (without touching the joystick or pedals at all), the flight controls suddenly stop responding. To be clear, the aircraft itself does not freeze — all systems continue to run normally — but the controls no longer react to any input from the controller.
This issue never occurred before Update 3. It only started happening since that update. I have reported it multiple times, but unfortunately it seems to go unnoticed or not taken seriously, despite me providing several proofs of the problem.
The only workaround we have found so far is to go back into the settings, reapply or reset the control profile, and then the controls start working again. However, this completely breaks the immersion and makes it nearly impossible to land the aircraft properly if the issue occurs during approach.
I kindly but urgently ask you to look into this as soon as possible, because even though not many players are reporting it yet, I can assure you that this bug is spreading across the Xbox community and on social media, and it really damages the flight experience.
Thank you very much for your help and understanding.
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Everyflights since Su3 came out
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
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Take any plane in Xbox cloud gaming
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Flight with it for 2h and don’t touch the flights controls
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The bug must appear
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant:
[PC Only] Are you using Developer Mode or have you made any changes to it?
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
[PC Only] What GPU (Graphics Card) do you use?
[PC Only] What other relevant PC specs can you share?
MEDIA
https://youtube.com/shorts/wYLTVAv-4Vw?si=GhyruBaz8gADECGz I already made a lot of reports on this issue but people think I’m crazy ![]()
Please add a screenshot or video of the issue occurring.