[SU5] UI elements cannot be scrolled with Right Stick

Bug Reporting Hub User Interface & Activities
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ISSUE DESCRIPTION

Any UI element that is supposed to be scrollable with the gamepad Right Stick, bearing the “RS” logo on the scroll bar, cannot be scrolled at all.

FREQUENCY OF ISSUE

Every time on all UI elements that should be scrollable with the Right Stick.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Load MSFS 2024 with a gamepad attached (preferably on console).

  2. Look for UI elements and panels that have “RS” logo scroll bars (either vertical or horizontal).

  3. Try scrolling in any direction with the Right Stick. The scroll bar and the UI panel won’t move.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using: Xbox gamepad

MEDIA

Example: ATC panel request cruise altitude change (also the ATC conversation window)

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04150e43-9170-402a-8182-db695c01469a1920×1080 152 KB

Example: Showcase camera panel Fixed camera list scroll

45a19be5-ec07-4a57-b98b-6e4c61d104c9
45a19be5-ec07-4a57-b98b-6e4c61d104c91920×1080 139 KB

Example: Marketplace main page (see “RS” logo on the right hand side scroll bar)

8ad851dd-4a9f-4b20-86e6-4eacde44b2b1
8ad851dd-4a9f-4b20-86e6-4eacde44b2b11920×1080 228 KB

Example: Marketplace sub category pages and all product pages (scroll bars on right hand side)

93b90802-8cee-4d75-af74-098b0fe743ba
93b90802-8cee-4d75-af74-098b0fe743ba1920×1080 208 KB
Chewwy94 3

Thank you for the bug report.

We have created an internal ticket to see if our team already has this logged, and if not they will attempt to reproduce the issue and create a new bug report. This item is now marked as feedback-logged. If there is an existing bug report or one is created, we will move this thread to bug-logged.

1 Like
Chewwy94 5

This topic has now been updated from feedback-logged to bug-logged after successful internal reproductions. Please note that we do not provide estimated timelines for bug fixes to be released.

Thanks for helping us to identify this issue by creating a Bug Report.

1 Like
6

For the record: This bug has not been fixed in Sim Update 6.

The wait continuse to finally be able to browse the marketplace.

7

:red_exclamation_mark: Additional information, thanks to some troubleshooting with the help of SeedyL3205.

The core of the issue is that scrolling with the Right Stick doesn’t work with custom control schemes. It only works with the default “Gamepad 2024 Traversal” control scheme. This wasn’t the case prior to Sim Update 5, it was broken with Sim Update 5.

Duplicating and then editing the original “Gamepad 2024 Traversal” control scheme doesn’t work, duplication seemingly also removes the ability to scroll UI elements with the Right Stick.

:hammer_and_wrench: The only workaround I found so far is to Create a brand new control scheme (:gear: cog icon / “Create”). The created control scheme retains the ability to scroll with the Right Stick. However, almost every basic input has to be mapped in this newly created control scheme because it’s almost completely empty. Character and camera movements, interactions, etc. Every button press and axis has to be mapped one by one. So it’s a laborous process and possibly not feasible for most players.

In order to fix this bug, the dev team should make sure to retain the scroll function of the Right Stick in existing custom control schemes as well. (For the record: UI interactions cannot be mapped as keybinds, so this is not something we can manually add or remove. Only the in-world controls can be edited, the front-end UI interactions obviously cannot.)