Sunscreen go's down when push Payload or Ground button on tablet A320/A321

Bug Reporting Hub Aircraft & Systems
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Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

3 tags are required - add them in the tag section next to the title above:

  • One for iteration ( msfs-2024)
  • One for platform (ms-store)
  • One for aircraft (A320 V2 and A321)

Feel free to delete this quote section after adding your appropriate tags.

ISSUE DESCRIPTION

Sunscreen go’s down when push Payload or Ground button on tablet

If applicable, which aircraft is experiencing this issue:
A320 V2 and A321

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Nothing in Community

FREQUENCY OF ISSUE

Always

REPRODUCTION STEPS

Push payload or ground button on tablet

YOUR SETTINGS

Nothing in community folder

What peripherals are you using, if relevant:
Not relevant

[PC Only] Are you using Developer Mode or have you made any changes to it? No

[PC Only] What GPU (Graphics Card) do you use?
NVidia RTX4070 super

[PC Only] What other relevant PC specs can you share?
Not relevant

MEDIA

Not relevant (no vIdeo)

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes

Provide extra information to complete the original description of the issue:
• I think is is related to a specific location on the tablet, when this is clicked the sunscreen is activated as if we were clicking through the tablet

If relevant, provide additional screenshots/video:
•

3

ISSUE DESCRIPTION

Description of the issue:
Inibuilds A321. When using Captain tablet and clicking on the “Payload” button or anywhere in that line.
1st Officer Tablet, same issue

So clicks are going through the tablet and activating the blind

5

Voted. This is mildly annoying…

8

ISSUE DESCRIPTION

Description of the issue: Clicking on certain areas of the iniBuilds EFB screen click “through” the modeled EFB and onto the sun shade release clickspot behind it, causing the shade to deploy unintentionally.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Spawn into Free Flight with any of the tagged iniBuilds Airbuses

  2. Click around on the iniBuilds EFB

  3. Observe that when you click in the right spot it will deploy the sunshade which is modeled behind the iniBuilds EFB

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant: No

[PC Only] Are you using Developer Mode or have you made any changes to it? No

[PC Only] What GPU (Graphics Card) do you use? AMD Radeon RX 7900 GRE

[PC Only] What other relevant PC specs can you share? n/a

MEDIA

None available at the moment but will be added later.