SurveyMonkey is no help. Can't Install.. you send me this FIX?

Installation stopped 90% in. MSFS team send me a helping hand.
It was a link to SURVEYMONKEY

Are you kidding . I does not work, clearly. a monkey survey is an INSULT

I want a REFUND.

Hi Pezafly20

The development team is aware of some issues that may affect users trying to install or launch the simulator and are working to resolve them. (Known Issues Tracker).

Users who have installation issues are being asked to fill out the survey, to help better define the scope of the problem, and to look for common themes that may cause the problem.

No insult has been intended, they are simply trying to get as much information as possible to speed up the development of bug fixes.