T6 Texan Seat Loading Missing in EFB

ISSUE DESCRIPTION

Description of the issue:
One cannot configure seat loading in the EFB Seats tab in the North American T6 Texan:
The tab displays the message: “No visual representation is available”

If applicable, which aircraft is experiencing this issue:
North American T6 Texan

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
No 3rd-Party or Community Addons (default installation) / Yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Choose Free Flight, select the T6 Texan and open the page to configure the aircraft.
  2. Open the EFB, select the Aircraft / Flight Performance / Mass and Balance.
  3. Note that the seat loading tab in the EFB displays the message: “No visual representation is available” (see pic)
  4. The same problem also exists when using the EFB once in flight.

YOUR SETTINGS

What peripherals are you using, if relevant:
N/A

[PC Only] Are you using Developer Mode or have you made any changes to it?
Developer Mode is Off / No changes

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
N/A

[PC Only] What GPU (Graphics Card) do you use?
Intel Arc 770 (16GB, v32.0.101.6314).

[PC Only] What other relevant PC specs can you share?
Build: v1.1.10.0

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

This is weird. Since my previous post, I ended the flight, closed MSFS, had a meal, restarted MSFS, and low & behold I now see:

I wonder if in the previous session the EFB data had not fully downloaded?
Moving out of Bug Reporting Hub to User Support Hub in case others have a similar issue. If so, please add to this topic. Thanks!

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