MS Store version 1.21.13.0, not in developer mode, community folder is empty.
Since installing the latest .NET update, the TB 21 crashes to desktop every time I pan the camera in external view. At any point in a flight (or pre-flight) when I switch to External View and pan the camera, MSFS crashes. I cannot replicate the crash in any other aircraft (have tested 6).
My system information and relevant log entries are included. Please help.
Thanks for building a great piece of software!
WINDOWS VERSION
| Edition | Windows 10 Enterprise |
|---|---|
| Version | 21H2 |
| Installed on | 6/1/2021 |
| OS build | 19044.1387 |
| Experience | Windows Feature Experience Pack 120.2212.3920.0 |
COMPUTER
| Device name | PredatorLaptop |
|---|---|
| Processor | Intel(R) Core™ i7-9750H CPU @ 2.60GHz 2.59 GHz |
| Installed RAM | 16.0 GB (15.9 GB usable) |
| Device ID | D7E4EA14-CA82-43FD-9363-85FBCA37BE41 |
| Product ID | 00329-10180-00000-AA151 |
| System type | 64-bit operating system, x64-based processor |
| Pen and touch | No pen or touch input is available for this display |
VIDEO CARD
| Name | NVIDIA GeForce GTX 1660 Ti |
|---|---|
| PNP Device ID | PCI\VEN_10DE&DEV_2191&SUBSYS_13431025&REV_A1\4&2D33CDAE&0&0008 |
| Adapter Type | NVIDIA GeForce GTX 1660 Ti, NVIDIA compatible |
| Adapter Description | NVIDIA GeForce GTX 1660 Ti |
| Adapter RAM | (1,048,576) bytes |
| Installed Drivers | C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_30e446a72214201b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_30e446a72214201b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_30e446a72214201b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_30e446a72214201b\nvldumdx.dll |
| Driver Version | 30.0.14.9709 |
| INF File | oem25.inf (Section050 section) |
| Color Planes | Not Available |
| Color Table Entries | 4294967296 |
| Resolution | 1920 x 1080 x 60 hertz |
| Bits/Pixel | 32 |
| Memory Address | 0xB3000000-0xB3FFFFFF |
| Memory Address | 0xA0000000-0xAFFFFFFF |
| Memory Address | 0xB0000000-0xB1FFFFFF |
| IRQ Channel | IRQ 4294967269 |
| Driver | C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVACI.INF_AMD64_30E446A72214201B\NVLDDMKM.SYS (30.0.14.9709, 37.80 MB (39,633,336 bytes), 12/8/2021 6:33 AM) |
LOG ENTRIES
1.) .NET runtime error:
Log Name: Application
Source: .NET Runtime
Date: 12/14/2021 5:13:11 AM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: PredatorLaptop
Description:
Application: FlightSimulator.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FF73225A80A
Event Xml:
1026
0
2
0
0
0x80000000000000
35590
Application
PredatorLaptop
Application: FlightSimulator.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FF73225A80A
2.) Application Error
Log Name: Application
Source: Application Error
Date: 12/14/2021 5:13:12 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: PredatorLaptop
Description:
Faulting application name: FlightSimulator.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: FlightSimulator.exe, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000001b1a80a
Faulting process id: 0x19ec
Faulting application start time: 0x01d7f0d89518d63d
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.21.13.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.21.13.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Report Id: db2bc0c7-2e5c-449a-8db2-325d728a9128
Faulting package full name: Microsoft.FlightSimulator_1.21.13.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
Event Xml:
1000
0
2
100
0
0x80000000000000
35591
Application
PredatorLaptop
FlightSimulator.exe
0.0.0.0
00000000
FlightSimulator.exe
0.0.0.0
00000000
c0000005
0000000001b1a80a
19ec
01d7f0d89518d63d
C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.21.13.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.21.13.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
db2bc0c7-2e5c-449a-8db2-325d728a9128
Microsoft.FlightSimulator_1.21.13.0_x64__8wekyb3d8bbwe
App
3.) System Warning
Log Name: System
Source: Display
Date: 12/14/2021 5:13:12 AM
Event ID: 4101
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: PredatorLaptop
Description:
Display driver nvlddmkm stopped responding and has successfully recovered.
Event Xml:
4101
0
3
0
0
0x80000000000000
38591
System
PredatorLaptop
nvlddmkm