Terrain at different altitudes near and far from the aircraft

[Drake1976IT]

Thank you for using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons?

Yes

Brief description of the issue:

The automatically generated terrain around the aircraft position has a different altitude compared to the more distant terrain, the consequence is a step between the two terrain layers and the disappearance of objects if the altitude of the near terrain is higher than the altitude of the far terrain. I know that area in the real world and the correct altitude is the one generated at close range from the aircraft.

Provide Screenshot(s)/video(s) of the issue encountered:

Terrain glitch MSFS

ICAO or coordinates (DevMode > Options > Display position)

LIFP (42.051670,13.557220)

Detailed steps to reproduce the issue encountered:

Take off from LIFP Runway 26, then head north in the direction of Celano Castle.

PC specs and/or peripheral set up if relevant:

CPU Intel I7-8700K, RAM 16 GB, GPU Nvidia RTX 3090, Windows 10 Pro 22H2

Build Version # when you first started experiencing this issue:

First flight in the area, so not sure if the problem was still occurring.

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For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

[Nunu195]

Hey @Drake1976IT
Today I flew the DC-6 from Gibralta down along the african coast.
During the first hour auf my trip I had the same issue.

The texture tiles below my plane were different in color than the tiles farer away. Therefore new tiles, moving to my plane were popping in and tiles moving away went back to normal.

After a while this issue went away and everything was back to normal.
Thats the reason I dont have a screenshot.
I guess its just a temporary server issue.

[Drake1976IT]

Thanks for replying, unfortunately after repeating the flight today the problem is still there.
Can anyone check if they have the same problem in that area?
(using the package “World Update IX: Italy and Malta”)
Thank you!

[Drake1976IT]

I tried a flight in another part of Italy, same problem.
I tried a flight north of Barcelona in Spain, no problem.
The problem is therefore confined to Italy.
Thinking it was a problem with ‘World Update IX’ I removed this, but apart from no longer seeing the castle of Celano the terrain problem remained.
I reinstalled ‘World Update IX’ and disabled the rolling cache, but the terrain problem still remains.
Fly in Italy and check if you have the same problem. Thanks!

[dragonfpv144]

I have the same problem. This problem is not confined to Italy. I have had the same problem in Australia and New Zealand. Try taking off from NZWF and fly around the strip. Will post pics and video.
Tried dx11 and 12 both the same. Seems to happen where there is water in the vicinity. I have only noticed this happening since the NZ patch.

I have i9 13900k 4800 OC graphics card 32 GB ram on ssd windows 11 up to date. Latest Nvidia drivers
Regards

[TenPatrol]

@Drake1976IT

Can anyone check if they have the same problem in that area?

Cannot reproduce your problem.

Try.

1 Disable fast startup
https://www.howtogeek.com/856514/how-to-disable-fast-startup-on-windows-10/

2 Disable Hibernation.
https://www.howtogeek.com/868748/how-to-disable-hibernation-on-windows-10/

Restart PC

3 Enable the ultimate performance powerplan.
https://www.howtogeek.com/368781/how-to-enable-ultimate-performance-power-plan-in-windows-10/

4 Select ultimate performace powerplan via control panel > power options.

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5 Start your PC in safe mode

• Click start
  

• Click power icon
  

• Press and hold left SHIFT key and click restart
  

• Select Troubleshoot > advanced options > startup settings > restart

• Select 4 - Enable safe mode

6 Click start and type

%localappdata%\D3DSCache

Press Enter
Delete all folders

7 Click start and type

%localappdata%\Nvidia\dxcache

Press enter
Delete all files

8 Type

%localappdata%\Nvidia\GLCache

Press enter
Delete all folders

Restart PC.

9 Right-click start > device manager > expand network adapters
Right-click your network card > properties > power management tab
Uncheck Allow the computer to turn off this device to save power > click OK

10 Go to

c:\Users\UserName\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\

delete folder AC

11 Go to

c:\Users\UserName\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\SceneryIndexes

delete all files

12 Go to

c:\Users\UserName\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState

delete folder DCE

13 Go to

c:\Users\UserName\AppData\Local

delete folder FlightSimulator

14 Nvidia Control Panel > 3d settings > manage 3d settings > program settings tab
Scroll down
Click on the “Power management mode” drop down box and select “prefer maximum performance”
Apply

15 Click start and type

graphics settings

press Enter

16 Under “choose an app to set performance” click the down arrow > microsoft store app > select an app > microsoft flight simulator > add
17 Click microsoft flight simulator > options > choose high performance > save

18 Launch msfs > profile > content manager > check for updates

[dragonfpv144]

Microsoft Flight Simulator 2023 03 05 Terrain tearing at NZWF

I also tried what you suggested above and it had no effect at NZWF see video

but i tried at and also could not replicate. There must be some type of conflict with LODs at certain alltitude … likely low level as once at a certain height the problem dissapears. I thought it might be due to 3rd party Strips but this started happening for me after the last update.
regards

[Drake1976IT]

Thanks for the suggestions but they did not work.
I’m about to remove everything and reinstall, any suggestions for doing a complete clean up?
Anything I should save that isn’t on the cloud? (flight log, settings, etc).

Thanks.

[Drake1976IT]

Reinstalling everything solved the problem.
I had installed MFS a month after its release, in two years so many updates have come out, update after update in my installation something must have gone wrong.
Unfortunately what caused that problem will remain a mystery.

PS: After reinstalling I found all my settings and profile data already applied, a indication that everything is saved on the cloud. The only thing I didn’t find was the customised settings for the cockpit views.