The 787-10 and 747-8 no GPU or Ground Power after Landing at VHHH

:wave: Thank you for using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

2 tags are required: One for platform, and one for aircraft.
1-pc
2-787-10,747-8
Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the Community Support section.

Yes, I Removed all addon

Which aircraft are you reporting an issue about? (Please also add the proper tag for it)

787-10
747-8

Which aircraft version are you experiencing this issue on? (You can find this listed in the Content Manager under the Aircraft Name)

WT 78X 0.2.5
WT748 V0.2.5

Brief description of the issue:

use in game flight planner from rjaa to vhhh,
start thr plane, but th plane can’t use ground power and apu.

Provide Screenshot(s)/video(s) of the issue encountered:


Detailed steps to reproduce the issue encountered:

use the flight planner to vhhh, then can’t start up the apu and ground power.

PC specs and/or peripheral set up if relevant:

i5 14600k
Rtx3070ti
ddr4 3200 16gb
ssd 500gb

Build Version # when you first started experiencing this issue:

1.36.2.0


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

We’ve moved your topic into the User Support Hub.

The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report.
Only one issue per report. If the same issue exists with multiple aircraft, a report for each aircraft is required.

If you are not sure if your issue is a bug or need further input from the community, please use the User Support Hub category. If the community can replicate your issue, first search the Bug category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.

If you believe it is a new report and no duplicate exists, then create new bug report topics using the provided topic template.

The topic title has been modified to more accurately describe the issue.

Do you have the same issue if you follow the OP’s steps to reproduce it?

No

Provide extra information to complete the original description of the issue:

Repro Steps taken:
Start MSFS. In world map, choose the default MS/AS Boeing 787-8. Choose Hong Kong (VHHH) Gate 170 parking as the departure point. Click Fly.
Sim starts with aircraft as cold & dark, as expected.
Bring up the Checklist.
Complete the Power page.
Complete the Preflight page.
External Power & APU buttons are lit & operational - see screenshots.

Partial Specs & settings:
Build: SU15B 1.37.5.0
i7-12700K (No overclocking), 32 GB 5200 MHz DDR5 CL40, Arc 770 (16GB, v31.0.101.5333).
Graphics Tab: TAA, Render resolution 1700x960 @ 125, AMD Fidelity - 150, VSync - On, FRL - 100% MRR (60 Hz), HDR10 - Off, DX12B, TLOD @ 250, OLD @ 200, Motion Blur - Off, Other settings - all Ultra
Traffic Tab: Aircraft Traffic Type - Real-Time Online, Slider Settings - All 100%, Generics (AI, MP) - Both Off, Show MP in Vicinity - On, Traffic Variety - Ultra
Data Tab: Data Connection: All six options - On, Data Limit - Off, Bandwidth - Unlimited, Rolling Cache - Off
Developers Tab: Developer Mode - Off
3rd-Party Addons: None, Community Addons: None
MSFS Version: MS-Store, Standard, plus All WUs and most MS free aircraft
Peripherals: Logitech Extreme 3D Pro
Flight Conditions: Multiplayer: All, Traffic: Live, Weather: Live.

If relevant, provide additional screenshots/video:

External Power available, APU on
Repro - No APU-GPU at VHHH 1

External Power on, APU available:
Repro - No APU-GPU at VHHH 2