The A350 aircraft model is not usable in MSFS 2024

User Support Hub Aircraft & Systems
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1

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ISSUE DESCRIPTION

Description of the issue:
The A350 aircraft model is not displayed in MSFS 2024

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes removed even tried to clean install both MSFS 2020 and 2024

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Log in to MSFS 2020 and buy inibuilds A350 then play this A350 (900n & 1000)
  2. Log in to MSFS 2024 with same account. The A350 disappred.
  3. This A350 module shows under My library section and “Streamed” (MSFS 2024) but not under aircraft seletion page.
  4. Wait 24 hours, inibuilds A350 still could not shows up on MSFS 2024

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?
Nvidia 4090

[PC Only] What other relevant PC specs can you share?
Intel 14900, 4TB SSD for MSFS only.

MEDIA

Please add a screenshot or video of the issue occurring.

version
version1920×1065 122 KB

2020
20201920×1027 149 KB

2
21920×1061 115 KB

1
11920×1084 111 KB

[END OF FIRST USER REPORT]

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Do you have the same issue if you follow the OP’s steps to reproduce it?
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2

The aircraft you see in My Library is an AI aircraft model for traffic and not the iniBuilds A350. You made the purchase in 2020 via the Marketplace? If so, it’s possible that it isn’t being ported into 2024 that way. If you want the iniBuilds A350 in 2024, I believe you have to purchase it directly from iniBuilds at the moment.

3

The Inibuilds A350 is a Third Party Aircraft in the truest sense (not commissioned by Microsoft) so it can’t be reported as a bug. Bugs are only for stock and MS-Commissioned SimObjects such as aircraft/airports/POI.

Thank you for this report. We’ve moved your topic into the User Support Hub.

The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report. Using the template or providing all the relevant information about your bug and sim setup is required in order to provide valuable information, feedback, and replication steps to our test team.

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All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.

1 Like
4

The same question was asked at the iniBuilds Forum; you will have a better chance of an answer if you go there.

5

Thanks @Zadma & @Twodogzz
I will choose 3rd party tool to buy and manage aircrafs for better upgrade exp in future.

1 Like
6

He would have no issue if the marketplace would be available in FS2024 no? Are 3rd parties responsible for the delay now?

Where I agree is that it’s not a bug, just false advertising.

7

Absolutely, my kid had Steam credit gifted to him on his birthday. He purchased the a350 with that credit, only to find out that the a350 does not work in MFS 2024. He came to me and I tried to troubleshoot. This is fraud in my opinion. Get the Marketplace going or make MFS 2020 be compatible. If inBuilds does not comply then ban them from the 2020 marketplace.

8

No, it would still be an Inibuilds issue. Bug Reports are for stock sim defects only.

9

I just contacted iniBuilds. They said the issue lies with the Marketplace.

This is what I sent to them.

My son purchased the A350 aircraft with Steam credits within the MSFS 2020 marketplace. He then tried to move the packages from MSFS 2020 into MSFS2024. We copied the inibuilds-aircraft-a350 folder from MSFS 2020 Packages/Official/Steam folder to the Packages/Community folder in MSFS 2024. When we load the MSFS Marketplace and check under My library, then the package shows up, but it says “Not available” and Disabled. Please let me know of how to overcome this issue.

10

That doesn’t work. 2020 Marketplace files are encrypted and can’t be sideloaded. To get 2020 Marketplace items in 2024, either the 2024 Marketplace must be open (Currently projected when Sim Update 1 for 2024 is released - TBD) or when the Entitlement Service runs to migrate 2020 items owned by players in 2024. The latter requires Inibuilds to explicitly allow that for the A350 by informing the MS Marketplace Team. They should know this as an MSFS Dev Partner and informed you as such.

Note there is no SLA for the Entitlement Service - it could appear immediately in one’s Library or it could be several days. In either case, Inibuilds needs to tell you if they allowed it to get migrated. Then you have to wait .

1 Like
11

Same thing just happened to me. I’ll stick with msfs2020.