The sim freezes when I try to pop out the avionics screens in any aircraft

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ISSUE DESCRIPTION

Description of the issue: Sim freezing when popping out EFB. This happens every time, with any aircraft. I tried to reinstall sim, and that fixes it for a few flights, then goes back to doing the same thing.

[PC Only] Did you remove all your community mods/add-ons? Yes
If yes, are you still experiencing the issue? Yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? evert time on sim load

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Load free flight in any aircraft
  2. open EFB
  3. Immediately freezes sim

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it? No

[PC, MSFS 2020 Only] Are you using DX11 or DX12? N/A

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version: Nvidia 572.47, this happens on previous versions also

[PC Only] What other relevant PC specs can you share?
I9 13900K
Z790 Aorus Master X
64 GB DDR-5
RTX 4090 Strix
4TB NVME

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
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2

Do you have the same issue if you follow the OP’s steps to reproduce it?
• i have exactly the same issue

Provide extra information to complete the original description of the issue:
• On my PC, there are 3 Monitors working. In one, MSFS2024 is doing his work (4K Monitor).
Trying to pop out the EFB, it opens another window on another monitor and MSFS2024 freezes

If relevant, provide additional screenshots/video:
•

3

Do you have the same issue if you follow the OP’s steps to reproduce it?
• i have exactly the same issue

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
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4

I have the same here, although it works on the pc-12 but freezes on the C-172

5

I found a fix, if I turned off Frame Generation in the settings it no longer freezes when popping out the EFB window.

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Is this using Nvidia?

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Yes, I have Nvidia.

1 Like
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This is a problem that should be solved. A lot of people use frame generation now (Nvidia or AMD version as they both are quite good) given how heavy the sim is on GPU/cpu. I recognize that instrument pop out isn’t as common for most users but it’s disappointing that you cannot use both pop out panels and frame generation at the same time and have to pick one or the other.

1 Like
9

Same exact issue here in 2024 for me. 2020 runs beautifully. 2024 is unplayable until this is resolved.

Will try and re-install 2024 again. Third time in two days.

1 Like
10

I have the same error. Any Popout window I want to open, MSFS 2024 crashes to the desktop.
I reinstalled it, it worked perfectly fine. With any plane, at any airport. I tried different drivers, but it just crashes to the desktop. For a while it worked with the NVIDIA 580.88 driver, then suddenly it didn’t work anymore. If I turn off Nvidia Frame Generation, it works perfectly. If I turn on AMD Frame Generation, it works perfectly too. I don’t understand this, but it’s very annoying.

PC:
Intel(R) Core™ i9-10900K
64gb ram
Gigabayte Z490 Aurus Master
Nvidia Rtx 5070