The tower controlled airport not accept my acknowlodge to landing clearence (75% Airline Procedure)

[Sagrade9]

ISSUE DESCRIPTION

Description of the issue:
I think the problem is the tower controlled airport. Today I asked manually the landing intention after cancel the IFR. The tower cleared the runway, and i acknowledged that, but after the landing, the tower ask me acknowledge the last transmission. (or did you copy) Doesn’t matter. This wasn’t the first time when i reckognised this issue with ATC, after landing. So i think the problem is the controlled airport.

Thanks for attention (and sorry for my bad english)

FREQUENCY OF ISSUE

Often. I think every mission when the airport is ATC controlled. Usually no problem when the ATC offer IFR cancellation automatically or i landed on an “abandoned” airport.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Start a cargo, or Private charter mission to a destination that is tower contolled.
2. Fly there, wait the landing clearence, acknowledge it and land the plane
3. When you touch the ground, the ATC most likely will ask you to acknowledge the last transmission (or something similar)
4. Finish the mission, and get the bad Airline Procedure score
5. (Usually I get 75% Airlinde Procedure on every similar case)
6. Maybe interesting, The game not give me the penalty for comminication or i land without clearence. I got 100% for Aviator Performance)

YOUR SETTINGS

No mods, just the base game.

[PC Only] Are you using Developer Mode or have you made any changes to it?
Base, Standard Edtion, Not Developer

[END OF FIRST USER REPORT]

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For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
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[GFRD]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes. To reproduce it, simply fly a Private Charter, Cargo or any mission in which “Airline Procedures” is assessed, with destination to a tower controlled airport. The bug always happen, regardless if the flight is VFR, IFR, or if IFR is cancelled during the flight.

Provide extra information to complete the original description of the issue:
• As the OP described, I have also observed that every mission with destination to a tower controlled airport, the ATC seems to ‘forget’ that we acknowledged the landing clearance, and we receive a message such as “did you copy?” immediately after touching down.

This seems to be the reason we get a drop to 75% in Airline Procedures in all missions that this is assessed: Cargo, VIP Charter, etc. - The mission thinks we missed an ATC transmission, when we did not (see screenshots below). As a result, we almost always get a reputation drop at the end of the mission.

The issue does not happen if the destination is not tower controlled, and we are able to achieve 100% Airline procedures normally.

If relevant, provide additional screenshots/video:

[TheTechnobear]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes

Provide extra information to complete the original description of the issue:

I find Im most likely to get this if I cancel IFR.
I can complete all necessary ATC instructions, and I’ll get 75% unless the destination is not controlled.

usually this is because, at some point the COMMS window will not allow me to send an instruction to ATC, or when I send, I dont get a response / ack.

notes:
Ive confirmed the tower frequency is correct… and often, once I land get to hold short, then will atc will contact me.

this is independent of the ‘default enter key’ comms
( which tends to stop working as soon as I use the comms window for anything)
this is using the comms dialog panel.

[TGAPMerlin]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes

Provide extra information to complete the original description of the issue:
• It often happened to me that I did receive one message, and before I even could acknowledge that, ATC already sent the next message. After acknowledging that message, everything in the mission screen went green, but maybe it only remembered that missed acknowledge after landing.

If relevant, provide additional screenshots/video:
•

[Moonknight33540]

I have tons of bug but the game is running pretty well, i mean i have NO CRASHES at all, and everything is running well, excepted ATC and penalty in Career mode than are driving me to MADNESS

• Negative score at AERIAN PROCEDURE in carreeer mode when transporting passenger ( -20% -11% ) in any plane
• ATC is bugging too much (No clearance, stuck at Cruise ALT, LAnding with wrong
  wind direction )
• Getting ATC speed penalty wheareas i am fine and follow the flight plan , respecting speed below 10k feet
• Missing ATC communication penalty just because i am thinking 20 second (REMOVE THIS !)
  Time for fixing your issue, PLEASE MAKE PENALTY SMOOTHER for PEOPLE THAT Are SPENDING TIME on the game for trying to improve their carrer but they got the oppositive (reputation reset, falling down ) (loose of credit)

[JM2355]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes

Provide extra information to complete the original description of the issue:
• I just flew an airliner mission that actually assigned correct altitudes for me. Once I got close enough it even cleared me for approach! However, it never let me acknowledge that and it also never gave me clearance to land although I was cleared and for approach and stabilized on approach. Now, before I explain further I need to say that I keep the communications window open because I know it likes to bug out and not let me automatically respond so sometimes I have to do it manually, so I know there was nothing there for me to acknowledge either. I proceeded to land without clearance anyways because I was stabilized, I saw the runway well before minimums and I know this awful game likes to bug out. Anyways, once I touch down it asks me “did you copy my last transmission?”, which was the landing clearance. The hell you mean last transmission, there was no transmission. It never showed up in my mission steps nor did it show up in my communications window, it just completely skipped over my landing clearance. Then when I cleared the runway it asks me to ask for taxi clearance but it doesn’t actually let me ask for taxi clearance by pressing Enter and I can not choose it manually in the communications panel either. I then have to illegally taxi to get on with the mission and take yet another aviator performance hit. I did complete the mission eventually but I took a hit to aviator performance.

Oh, also, speed selector bugged out and would not let me choose manual speed so I took a flaps speeding hit as well.

Sorry for the rant I’m just absolute furious with this scam of a game and my Game Pass runs out tomorrow and I’m not coming back.

If relevant, provide additional screenshots/video:
•

[DeejayBarney]

this happens almost all the time when it actually clears you, had it happen 3 times this week already. I’ve not yet found any way to work around this one, except for requesting descent under fl180 and then quickly cancelling IFR. ATC then no longer really has a chance to bug out like this, and it doesn’t cause penalties. It’s not great but it kind of works

[KiaraLeona]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes and its happening for passenger transport with 737 as well

Provide extra information to complete the original description of the issue:
• Sometimes the landing clearance is not issues, while sometimes it is issued but even pressing the interaction button to acknowledge, it doesn’t do that, but the mission step goes green. Then at landing the ATC asks “did you hear my last transmission?” indicating that I didn’t acknowledge it. The comms also doesn’t have anything else that you can do at that point. This however doesn’t seem to count as a missed ATC transmission for aviator performance. But there are other ATC transmissions that do, which are overlapped, come up at the same time and you can not acknowledge them. For example they clear you to descend and then hand over, but you can’t acknowledge the decent anymore, only the handover, which probably counts as missed transmission, although it doesn’t appear an orange penalty box. I constantly get low airline procedure because of this but also because they let you high when you should have started to descent, so I rather start my decent when needed and let the ATC mock about. Asking cruise altitude decrease might help with the score, i don’t know, but then it can happen in a time when they hand you over or clear you, which messes up the ATC and can cause missed transmission and bug out, which is why I don’t do that anymore.

If relevant, provide additional screenshots/video:
•

[f0urd3gr33s]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes. I’ve only been flying Freelancer Cargo - Light missions lately.
• I contact towered airport when I get close to 10NM and request a full stop.
• I get approach instructions and RWY assignment. I use ATC window to acknowledge.
• I follow the approach and get cleared to land. I use ATC window to acknowledge.
• I get very close to landing, like on final, maybe 40’ above RWY.
• ATC asks “did you copy?”
• I land.
• Responses in the ATC window have already changed to post-landing options.
• Tower tells me to exit RWY and I get the handoff to GND.

Provide extra information to complete the original description of the issue:
• I have the exact same issue. It’s costing me a LOT of reputation. The 75% airline procedure is a huge deduction. It busts me down to A rating on an otherwise excellent flight.

If relevant, provide additional screenshots/video:

ATC cleared me to land and I responded correctly:

Post-mission screen showing very high A rating on otherwise excellent flight:

Incredibly unfair reputation hit because of this bug:

[Chewwy94]

Thank you for the bug report.

We have created an internal ticket to see if our team already has this logged, and if not they will attempt to reproduce the issue and create a new bug report. This item is now marked as feedback-logged. If there is an existing bug report or one is created, we will move this thread to bug-logged.

[TrackStarGT]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes

Provide extra information to complete the original description of the issue:
• I get 75% airline procedures almost every time. using the comms window breaks the quick response button. can no longer respond to atc via quick response or comms window at times(most times).

I never receive an airline procedures score higher than 75%, one time I got 100% but don’t know why.

If the flight plan is altered, it can be much lower, but still is usually 75%. This is with a PERFECT flight profile, no banks greater than 30 degrees, no pitches greater than 10 degrees, no pilot infractions, customer compliments only, and 100% score on everything else, still 75% but whhhhhyyyyyy???

“Airline Procedures” scoring is bugged bad. Plus, there is no feedback on what caused the incomplete score.

We just completed a 5 hour hyper-complex operation, with nearly infinite variables, how are we supposed to guess what we did wrong?

If relevant, provide additional screenshots/video:
•

[f0urd3gr33s]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes, this is in addition to my comment above. This happened again just on my most recent flight.

Provide extra information to complete the original description of the issue:
• RJAZ to RJTA, light cargo, RWY 29 to visual straight in approach on RWY 01
• VFR only flight of about 48min, without so much as flight following so there’s no way I could have gotten deductions from any other source.
• The flight path doesn’t go over any other airports so there’s no chance of busting airspace either.

If relevant, provide additional screenshots/video:
• This is proof there is nothing a player can do to avoid the deduction

LittleNavMap flight plan showing no airports under me:

ATC window showing I responded properly:

Video evidence, listen for wheels to touch down, watch the ATC window change, listen to the tower controller:

I can provide a longer and higher quality clip if needed but this site only takes 7MB video embeds.

Busted down to A rating again by this bug:

Smaller hit compared to last time when my rating was higher, I assume because the game is trying to “normalize” between what your rating was and the rating you earned on the current mission, which is garbage; it should just be a flat increase or decrease based on the mission grade you most recently earned:

[f0urd3gr33s]

EDIT: the below workaround is hit/miss, not 100% effective.

I did a quick test and may have found a temporary workaround. When ATC clears you to land, acknowledge like normal, fly the approach-to-landing, but when you get over the runway, use the ATC menu to declare a go around. Fly the circuit and when you are on downwind, ATC will clear you a second time to land. Go ahead and land that second time and this bug won’t trigger. At least, it didn’t for me on my light cargo mission in a C172.

It’s a waste of time, but at least you won’t get screwed over by this annoying bug until it’s fixed.

[aurel42de]

ISSUE DESCRIPTION

Description of the issue:
When landing a VIP charter flight at a towered airport, ATC will frequently (always?) ask “Did you hear my last transmission” after granting landing clearance, even though the player has read back the landing clearance and the corresponding item has been cleared from the mission window.

I couldn’t find a bug report for this issue, which suprised me since I’ve experienced the issue on (almost?) all my career mode charter flights since 1.3.10.0. I don’t remember it happening in 1.3.7.0, so this might be genuine regression. I currently only do two mission types, both freelance: cargo flights in the 172 and charter flights in the Vision Jet, I’ve never experienced the issue during a cargo flight. I have not tested other mission types or other aircraft.

Did you experience this issue before you joined the Beta?
No

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
The add-ons I’m using are fsuipc-lvar-module (can’t live without), Navigraph and a few aircraft that should not affect a career mode flight in a totally different aircraft.
I will amend this bug report after testing without add-ons (except the FSUIPC add-on). Mods, please give me some leeway, thanks.

FREQUENCY OF ISSUE

I believe this happened to me on 100% of the VIP charter flights to towered airports.
Destination airports that use a common frequency (CTAF) are not affected.

REPRODUCTION STEPS

1. In career mode, select and start a freelance VIP charter flight in the Vision Jet and in IFR (it might affect employee missions, other planes, or VFR as well, but I didn’t test that)
2. Fly to the destination airport (I don’t skip, I have not tested if the issue is present after skipping)
3. When the ATC of the destination airport clears the aircraft for landing, read the clearance back, watch the item go green and be removed from the mission window
4. Proceed with landing, depending on your speed and timing, you will hear the ATC asking “Did you hear my last transmission?” before you touch down, even though there is no “open” communication item in the Mission window or the Comms window.
5. In the mission debrief, note the reduced percentage for “Airline procedures” and the “Missed ATC communication”.

YOUR SETTINGS

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:
Doesn’t seem relevant, but: Nvidia 572.16 with DLSS4 via the Nvidia app overrides (no DLSS swapper)

MEDIA

TODO: will provide screenshot of comms window

[END OF FIRST USER REPORT]

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For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

[aurel42de]

Funny story, on my first attempt to reproduce the issue with an (almost) empty Community folder, I misremembered whether L35 was towered. But so did the sim:

(I apologize for the ugly and hardly readable screenshot, but the windows wouldn’t open when switching back to pancake mode and the toolbar was MIA, so I had to take them “in VR”, ie. using the VR “mirror” on the desktop.)

As you can see, the ATC window indicates there is a tower, but “Contact L35 Tower” just talks to CTAF. The Mission Steps are stuck at “Fly to L35”, and I couldn’t figure out how to recover from this situation, so I had to abort the mission. By the way, after landing, the “Announce Taxi to parking” option didn’t work either, and the ATC window offered me to switch to the “Bakersfield ATIS” frequency. Bakersfield (L45) is a small field close to my departure airport (KBFL). So it appears the ATC system was really in a broken state at this point.

Not gonna file a separate bug for this, as I cannot be sure if this is a regression, and I don’t want to repeat the flight to see if it’s reproducible. Working Title is on the ball, they will see this post and know what to do.

For the record, this was my flight plan:

I’ve been at L35 before (in previous sim versions) – it’s not like there’s a lot of variety with Charter missions – and I seem to remember having a similar issue at least once and having to take off and land again for the mission to complete. So not sure if fluke or regression.

[Correction: I did after all not abort, I had the mission paused while writing this post, and I decided to do a traffic pattern instead, and that kicked the Mission system back into gear and let me land VFR and score the mission.]

[Jummivana]

The team has been unable to reproduce this issue on the latest retail build. Tested on - Cargo Transport - Light, Charter Service - Private. Throughout several career missions, all landing clearance ATC mission steps could be completed as expected.

[HyperionNT91]

It happened to me also two times in the career mode, one was a cargo mission, and the other was VIP . Both approaches with RNAV via OKACO. I could not contact Tower, objectives were stuck at “Fly to L35”. I landed on the runway, taxi to parking, but nothing happened, seems like the radio was dead.

[aurel42de]

You can work around the issue by taking off and landing again. As soon as you take off, the mission will recover, letting you land again while talking to CTAF. Alternatively, cancel IFR before you’re assigned an approach (and before you’re told to talk to the non-existing tower).

[ginkgobilbao]

@Jummivana

The team has been unable to reproduce this issue on the latest retail build.

Try harder. It happens often enough in current release (game pass version)

[MPac1985]

I can’t contact ground, tower or anyone else either. This happens to me in carrer mode when I fly to and from an controlled airport. Yesterday it happend aswell on an uncotrolled airport. Centers work fine, but sometimes I can’t cancle IFR.