Thrustmaster Hotas Xbox series X

Hi I have just purchased Grumman Widgeon from the marketplace. I am using Xbox series X and Thrustmaster Hotas. My throttle quadrant does not work, when used zero engines response. Software is up to date, uninstalled and reinstalled but no joy. Using mouse clicking on engine levers works as does keyboard keys. I’ve tried to re-map but still no joy. Throttles work on all my other planes. I know this forum recommended re-mapping but I can’t seem to get it to work. Can anyone help?
Many thanks

set your profile to default profile in the HOTAS 1 Settings

Thank you so much, I didn’t realise I was not on default setting, can you tell I am new to simming. All sorted now, thanks again.

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the same thing happened to me as my thrustmaster won’t work if my controller is active how do I disabled controller to allow for joystick