Tobii 5 Eye Tracker - Stops Working in Windowed Mode (When Window Gets Minimized)

Everyone who has the Tobii has this issue, yet haven’t heard a word since I contacted the devs at the beginning of this thread.

I’m having a similar problem but it’s a little different. For whatever reason, going between full/windowed/minimized doesn’t seem to cause an issue but…
if I touch my tablet that’s running an Air Manager instrument panel via Spacedesk, it kills the Tobii tracking. Curiously, the Tobii control settings are still there in the controls menu but I also get a new entry called Track IR in the controls menu.

It takes a restart of the sim to recover the Tobii.

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We are having problems replicating this issue. For users experiencing this can you describe your exact repro steps again so we can validate if we are trying to reproduce this correctly?

  1. Open sim, spawn at any airport.
  2. Ensure Tobii eye tracking is on
  3. Minimize the window (if you’re in full screen you have the go into windowed mode first)
  4. Re-maximize the window and try to start tobii eyetracking - it stops working.

The only way to remedy is to completely exit out of MSFS and start all over.

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I also provided screenshots a few posts above showing what the aftermath looks like after minimizing in the Control Options.

Do you have the same issue if you follow the OP’s steps to reproduce it?

I have the same problem.

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Yes

Provide extra information to complete the original description of the issue:

When the MSFS window is minimized, Tobii Eye Tracker 5 stops responding in the sim. The Tobii application is still running and the eye tracker is working but not in the sim.

If relevant, provide additional screenshots/video:

Do we have an update whether this can be recorded as a bug? I just rebuilt my box with a new hardware and new OS install along with MSFS and this is still a thing.
@Jummivana I understand you’re having a hard time replicating this, but there are a number of other reports/threads on it. Can we get some help? Would be awesome.

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Do you have the same issue if you follow the OP’s steps to reproduce it?

Lost TOBII after alt-tab

Provide extra information to complete the original description of the issue:

Nothing new, everything has already been said …

If relevant, provide additional screenshots/video:

Same here after the last update. Cannot tell you what causes it…

This is what it looks like.