Trees replaced by blue squares/boxes. first seen with CU9 near Quantico VA

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Are you using Developer Mode or made changes in it?

NO. I’m on X Box Series X.

Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

Yes.

Brief description of the issue:

Trees replaced by blue squares/boxes.

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

Its a random issue. It first happened to me when I was flying around the Washington DC region with the VFR map open using a preset weather flying the default C152. When I tried to exit to the main menu, it showed me the screen with the blue progress bar but it did not exit. I eventually just closed the program via the XBox menu. All of my flights in that area after that were fine.
Todays flight from Salzburg to Vienna, the issue happened again - also flying C152 with preset weather but NOT with VFR map open. I changed to ‘Clear Skies’ but it didnt help. Again the sim got stuck on attempting to exit to the main menu.

Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version):

X Box X. Sept 02 20024…I have no idea what graphics version.

PC specs and/or peripheral set up if relevant:

X Box Seeries X

Build Version # when you first started experiencing this issue:

when City Update 9 came out.


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Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Do you have any marketplace addons installed ?

All City Updates and World Updates are marketplace addons. Yes, I have marketplace addons installed. I have over 300 airports installed and all of them have been working fine since before this random problem showed up at the same time that City Update 9 was released.

I saw bug reports of trees showing up in places where they were not supposed to be and I saw that issue was “escalated” quickly. I think this may be related.

I am not going to delete all of my addons every time the sim develops a bug.

I suggest this bug report be taken as a clue to an issue if Asobo and Microsoft actually want to fix this software that was sold to millions of customers.

Do you have the same issue if you follow the OP’s steps to reproduce it?

no

Provide extra information to complete the original description of the issue:

spawned at same place than shown on OP screenshot: 47.787827 14.680060

If relevant, provide additional screenshots/video:

Moved to User Support Hub Install, Performance & Graphics since cannot replicate.
If other users can replicate without any addon then that topic can be moved back to the Bug Reporting Hub.

@mbraortns : with so many addons you have maybe one of those became incompatible with the CU9. In that case, once identified, the 3rd party addon devs should fix that issue.
I understand that on Xbox there is no option like PC users have with the safe mode or community folder to deactivate by batches the addons and so find more easily the culprit.
Among your addons do you have maybe some related to the environment that could impact trees ?

I only have airports and a few airplanes. Only one of those airplanes is installed - Flyboys Rans S6. I wasn’t flying it either time I encountered the issue.

It is a random issue. Random bugs are not non bugs - they are simply harder to reproduce. Try flying with preset weather. Create a theme and then save it and then set it up as the default weather and then fly 100nm flights in the default C152. There is a bug… one of many.

I assume you tried more than just one flight one time? before deciding there was no bug? Did you even fly? You say you spawned in at that location?

1st intent was starting from LOXZ and flew toward the zone you provided on your World map screenshot. Once I had the coordinates, I spawned 2 more times there and flew about 10/15 minutes without seeing the issue.
If I can, I’ll try 1 more flight from Salzburg to Vienna using a weather preset as you did.

Also, in order for a bug report to be valid, testing must be done without any addons. You stated having disabled them but it was not the case. I do understand that due to the high number of addons you’ve mentioned in a following post it is not possible. When reporting an issue, just please provide the correct information, it will help all teams to identify quicker from where the issue could come from and categorize correctly the report.

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I appreciate your efforts. I hope you can understand that I have encountered many issues with this sim and have rarely reported any (because you ask too much and the report never makes it anywhere anyway unless a moderator can duplicate it – I can’t duplicate most of the bug reports I see but Im sure they exist for that person) but rather try to find the answer for myself and then I help others with my information and it has never once been an addon airport that has caused the problem. It has often been the rolling cache or some misunderstanding of settings.

It would take me a month to reinstall all of my addons.

Eventually the cause of this rendering bug will be determined and very quietly fixed – Im quite sure. I wonder if not having the Maverick addon installed causes this problem as well?

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Thank you and I understand that trying to replicate issues can be difficult due to so many parameters related to hardware/software unique to a user.

Hopefully that wish could be implemented, would be useful for all and Xbox users in particular to help troubleshooting:

If missing, that addon is known to generate artifacts around boats but I don’t think your issue is related to that.
In your case, since issue started with CU9, it tends to indicate that one of your addons has a conflict with what has been implemented in that update.
Have you check if all your addons are up to date ?