Turtle Beach Velocity One - Button Issue (Random Inputs During Flight)

User Support Hub Hardware & Peripherals
1

Hi There,

I have an issue with my Velocity One where the buttons on the throttle will randomly activate whilst I’m in flight. For example I have Park Brake, Landing Gear, Map assigned and they will all just go off in flight with absolutely no input from me.

It took me a while to narrow down that it was caused by the throttle buttons (I thought it was just random glitches but as soon as I remove an assignment from the throttle then the issue with it goes away). Right now the only solution is to unassign all the throttle buttons, which isnt ideal, so I was wondering if anyone else had come across this issue and had any other solutions to it?

I have the latest firmware 1.4 installed on the yoke.

3

Same here, Im on the xbox series s. Sometimes, I would be flying and some of the buttons I had mapped below the throttles would randomly activate, essentially forcing my plane to go in a nosedive the ruin the flight. This also happens with the trim wheel.

4

I experienced this same exact issue. Since it was still under warranty, I opened a ticket with Turtle Beach. After troubleshooting with Turtle Beach support, they concluded I had a faulty unit. I was sent an identical one and unfortunately had the same problem with the new unit. It appears to be some sort of software problem or design flaw that as of currently has not been fixed. Wish I had better news. At least you know it’s not unique to your unit. I also had to strip the bindings off the throttle quadrant.

5

Yep, I have been having that problem too, park brake gets applied randomly. Yesterday the battery master switches kept turning off in the TBM 930 at least 5 times in a 30 min flight. Some aircraft seem to be more susceptible to it than others for some reason. TBM930 starts on it’s own, A2A Comanche park brake and starter, Iris simulations Jabiru park brake.

6

Bought the Turtle Beach Velocity One yoke system. Hardware was great but nothing but issues with the Firmware Update process. Could not get the firmware 1.5 to apply and Recovery failed… messages indicated Data download failure… took unit back for a full refund.. shame..