Unable to complete High Performance Certification exam in VR

Bug Reporting Hub User Interface & Activities
, ,
1

ISSUE DESCRIPTION

Description of the issue:

I am unable to take-off in the C400 that the exam requires me to use. It is only in this mission though. If I do a free flight from the same airport in the C400, I take off just fine. Without changing anything, I load the High Performance exam and suddenly it’s stuck to the ground.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Every time I attempt the High Performance exam

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Open the game
  2. Enter career mode
  3. Load the High Performance exam
  4. Attempt to take off but fail and run off the runway and crash

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
Shouldn’t matter since it works fine outside of the exam

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
12

[PC Only] What GPU (Graphics Card) do you use?
RTX 4900

[PC Only] What other relevant PC specs can you share?
?

MEDIA

Please add a screenshot or video of the issue occurring.
I don’t know how to capture video. Sorry, I’m not good with computers.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2

I was able to complete this certification.
I added a notch of flaps and lifted off the ground at about 75kts.

I had to do it several times cause it won’t slow down as quick like the 172 lol.

btw: video can be captured with the Xbox gamebar:

3

That’s what’s weird. If I get setup on free flight, one notch flaps, full throttle, prop, and mix, it works fine. I rotate at Vr and take off nice and smooth. Exit that, load into the HP exam, do the exact same thing and I can’t lift off. I’m full back on the yoke and roll off the end of the runway. Bumpy topo makes me bounce off the ground, but it goes right back down and crashes.

That’s why I put in the bug report. If it did this no matter where/how I tried to take off, I could see this being a problem with my gear or setup. It’s the fact that all my stuff works just fine… until I load the exam. It’s something with that specific mission.

4

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
• The airplane will start but then stop and won’t restart. Unable to complete the module because of this issue.

5

for grins & giggles, what if you try to take off from the taxiway? I mean, is the ground a magnet or just the runway?

6

I did that certification as well and I have never encountered this issue.

7

did you use the C400 in free flight before career/certification?
Checking if there’s a conditional limitation between career -first time vs career -already used plane in something else.

I didn’t use the plane until the career certification.

8

did you use the C400 in free flight before career/certification?
Checking if there’s a conditional limitation between career first time vs career -already used plane in something else.

I didn’t use the plane until the career certification.

9

I played exclusively in Career so no.

10

Well, interestingly, I just tried that and it worked. Then I tried the runway and it worked. I also did something else different: I didn’t use VR.

Every attempt before this I was in VR. Since this was going to be a quick check to see if I could take off from the taxiway, I didn’t bother with getting VR setup. I was able to take off from the taxiway so I restarted and the runway worked.

I also noticed something else: engine sounds. In VR, I was not hearing the engine rev. The PFD showed RPMs increasing so I knew it was working, but I couldn’t hear it before. This time, I heard the engines. Not sure if something with VR might be messed up.

2 Likes
11

awesome, cha-ching!

when the same objective works & doesn’t work between players, the first key is to find what’s different, aka a priori, to zero in on the problem area.

Can you edit the title to specify VR is involved?

1 Like
12

Curious I have this too. Will check without VR later on too.