SIM INFORMATION
This is vital information for our test team, please do not skip it or your issue may not be able to be reproduced or fixed.
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Microsoft Flight Simulator 2020 or 2024: 2024
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Version Build Number (Where do I locate that?): Don’t know, can’t get in
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Game Platform (Exampe: Steam, Xbox, MS Store): Steam
ISSUE DESCRIPTION
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Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? No. Haven’t had a chance to even touch that yet
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Description of the issue: Unable to log into Xbox Account. Already had to do the whole ALT+ENTER thing just to get a mouse cursor. But when I get to the Xbox Account login screen, the text cursor immediately disappears when I click it. It is impossible to type my username or password.
FREQUENCY OF ISSUE
How often does this occur for you? (Example: Just once, every time on sim load, intermittently) Always
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue.
- Launch MSFS 2024 from Steam
- Wait for logo screens to cycle
- Screen comes up talking about how Xbox Accounts are required
- ALT+ENTER to get mouse cursor working
- Click on text entry, unable to type
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
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What peripherals are you using, if relevant: (Probably not relavent) Logitech X-56 Stick and Throttle, Thrustmaster T-Flight Rudder Pedals
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[PC Only] Are you using Developer Mode or have you made any changes to it? Still can’t get into the game to access settings
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[PC, MSFS 2020 Only] Are you using DX11 or DX12? Whatever the default is, can’t get into game to see settings
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[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version): Nvidia 560.94
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[PC Only] What other relevant PC specs can you share?
CPU: Ryzen 7 5800X
GPU: Nvidia RTX3090
Memory: 64 GB
Storage: 40 GB free on C drive, 300 GB free on installation drive
MEDIA
Please add a screenshot or video of the issue occurring.
[END OF FIRST USER REPORT]
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