That’s really interesting - I have an Asus F15 laptop and I’ve had sound problems with MSFS too. When the update was installed I also got CTDs at startup. After I saw this discussion I backed the update out. I sort of solved the sound problems by buying earplugs - but I have to have the earplugs active before MSFS starts otherwise no sound. I hope the update is fixed before it’s on general release.
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Audio as the cause from Windows updates? Well that piqued my interest.
I have a pro audio sound card that irregularly is distorted until I unplug and reconnect on startup. Support have been good but have no idea. When I had issues with it a month ago, MSFS gave me problems, but both the soundcard and MSFS are good at the moment.
Not exactly correlated, but interesting. A reinstall of MSFS sorted my issues last time.
I’m still confused on why some are having issues and others not.
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I am the same
A “warning” dialog appears and you have the option of “run in safe mode” or “run in normal mode”, but no matter which one you choose, it will end and the desktop screen will be displayed.
I consulted with Microsoft support and asked for remote support, but it was useless.
After all, it returned to normal operation by recovering the files saved by AOMEI backup.
After that, when Windows update was executed, it became malfunction again.
After that, I saw an article on the net saying that the “KB5026446” patch caused various problems such as not being able to update the application.
After uninstalling the “KB5026446” patch from the Windows update history, it returned to normal operation.
Even today, there is information to introduce the “KB5026446” patch from Windowsupdate. Clicking X.
Edition Windows 11 Pro Version 22H2
Processor 11th Gen Intel® Core™ i7-11700 @ 2.50GHz 2.50 GHz Installed RAM 32.0 GB
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Will try and report-thanks(re. the windows update)
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Thank you for using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.
Are you using Developer Mode or made changes in it?
No
Have you disabled/removed all your mods and addons?
Yes
Brief description of the issue:
Constant CTD after Cumulative Update Preview for Windows 11 Version 22H2 (KB5026446)
Problem resolved when KB5026446 uninstalled
Provide Screenshot(s)/video(s) of the issue encountered:
NA
Detailed steps to reproduce the issue encountered:
Install win 11 update KB5026446
Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version):
Latest installed
PC specs and peripheral set up:
AMD Ryzen 5800x3d, 6900XT, 32GB ram, NVME drive, Asus soundcard, Win 11 22H2
If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons:
Not found
Build Version # when you first started experiencing this issue:
1.33.6
For anyone who wants to contribute on this issue, Click on the button below to use this template:
Do you have the same issue if you follow the OP’s steps to reproduce it?
Provide extra information to complete the original description of the issue:
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I was able to recover by uninstalling KB5026446.
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Hi all.
Further update and in my case a solution to the problem.
Having thought about a possible audio issue with the Win 11 update I checked for new drivers for my long in the tooth Asus Xonar DX soundcard and discovered that the latest Asus drivers are from 2015 and only for Win 10. Have been using them for years with no problems but thought some more up to date Win 11 drivers might help.
So I uninstalled the Asus soundcard and activated the motherboards built in Realtek audio with the latest MSI drivers for Win !!.
Reinstalled the Win 11 update KB5026446, started MSFS and hey presto, it started no problems right through to a flight with no CTD’s.
So it could be the problem lies with old audio drivers not compatible with the latest Win update which has a few audio updates in it???
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Removing Update KB5026446 had no effect for me. MSFS still displays option to start in Normal or Safe Mode then does a CTD.
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But does it actually work in safe mode?
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Do you have any information on how to remove the update? The links I have found were not helpful.
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if windows 11
control panel → windowsupdate → update history
At the bottom is “Uninstall updates”.
I don’t have Windows 10, so I don’t know.
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Rolling back my Realtek Audio Driver (new one installed 3/1/2023) had no effect on my instance of MSFS doing a CTD after displaying choice of Normal or Safe Mode during Startup
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Does the sim start in “safe” mode?
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It does not start in Safe Mode. It does a CTD
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Here is a Support Checklist that may help:
https://flightsimulator.zendesk.com/hc/en-us/articles/4406047820690-How-to-troubleshoot-crashing-on-the-loading-screen-issues
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Fixed by updating MSFS thru Steam and then reloading Add On DLC.
Even though I have Automatic Updates enabled in MSFS, I was able to see a Mandatory Update to the Standard Edition of MSFS by navigating to Steam>Library, Left Click on MSFS, Properties>Updates.
Next time I have problems, I will check Steam to see if an update is available.
Thank you for your help
4 Likes