Unable to switch from DX12 to DX11

Hi. I cannot select DX11, after selecting it and restarting the sim, it shows DX12 again.

Topic moved from General Discussion.

You’re sure , that you saved it before?

Scott

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Yes, I saved and it prompted me to restart. Pretty sure it worked in the past.
Thanks.

From your Windows search bar, type in “Services” and click the “Services” entry. Scroll down and make sure every “XBox” service is set to automatic.

Go back to the Windows search bar and type usercfg, and right click it and choose “open file location”, then right click the file and go to “properties”, choose the general tab and make sure the file is not set to read only.

Those two steps should resolve the issue. If they do not, then the cloud save file might be corrupt and you would likely need to delete it (never fun).

If you need further assistance, feel free to contact us directly:
https://flightsimulator.zendesk.com/hc/en-us/requests/new

Have you set your usercfg.opt to read only??

Scott

2 Likes

Solved!
The usercfg.opt file was indeed in “read only” status. In fact, I couldn´t change any graphic setting, as it was not saved.
Thank you to everyone.

1 Like