Unexpected Error 313-400-00201

[Moonphuug]

---

ISSUE DESCRIPTION

Description of the issue: In mid-fly all displays turned black. After trying to restart the mission, the above error occurs.

Career mission: passenger transport, LFRM → EKBI, ES-30

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
I never installed any community mods or add-ons.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Once

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Fly mission as described above

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

• Keyboard
• Mouse
• Thrustmaster Airbus

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC Only] What GPU (Graphics Card) do you use?
NVidia RTX 3500 Ada

[PC Only] What other relevant PC specs can you share?

• Dell Precision 7680
• 32GByte RAM
• 1TB NVMe
• Intel i7-13850HX

MEDIA

[END OF FIRST USER REPORT]

---

For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

[Moonphuug]

The failure of the EC-30 happened again - this time without the unexpected error. Career mode. Different mission: LESU → LEMD; cargo medium

Steering of the plane still does work. Other things not: e.g. gear switch shows down, plane screenshot shows gear is up.

[Frederf2206248]

Same error message. Condition:

Career, mission Boeing 737-800 MAX. Entered career/employee mission from LWOH-LOWW, proceeded to Fly stage. Airplane proceeded to fall approx 10m and bounce a short distance and change heading upon mission load. Inspected nose landing strut, no damage. Entered cockpit. Received initial welcome message. Screen turned black with message “left taxi area before certain steps” (or similar).

Repeated identical mission immediately after. No drop or bounce. Entered cockpit. Without input mission skipped to taxi segment.

[IonicKable001]

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes same issue - mostly on 737 MAX Career mode Freelancer.

Provide extra information to complete the original description of the issue:
•Every time i try and skip the passenger loading or sometimes if i just enter the cabin, I get the error saying “You left the parking stand before completing the ground handling process” Despite not actually even starting the plane.

After this i get a heap of damage on my plane (Sometimes Millions of dollars wortth i have to fix) and then the crash message above.

If relevant, provide additional screenshots/video:
•