Unmarked heliports at airports make full career score impossible

Bug Reporting Hub User Interface & Activities
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ISSUE DESCRIPTION

Description of the issue:

using a helicopter in career mode often makes full mission score impossible, because the assigned helipad to launch and land are not marked properly (neither “in real”, nor with the “blue marker”)

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

At many airports, where heli missions request launch from helipad

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. launch a career mission (e.g. sigheseeing) with heli

  2. if you’re unlucky, you are ordered to start/land on helipad that is not marked at all

  3. you cannot get full score when you can’t find the helipad…

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using:

[PC Only] Are you using Developer Mode or have you made any changes to it? NO

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Example “mission heliport” of sightseeing… impossible to find:

Helipad
Helipad2482×1758 278 KB
Cleared for non-existing helipad
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Description of the issue:
When taking on a helicopter mission (career mode) from KISP (LONG ISLAND MAC ARTHUR) I was instructed to taxi to a helipad, but this airport doesn’t have any helipad. There where no blue taxi markers but a destination pin was placed on a peace of grass by the tower, however that area is surrounded by runways and can’t be reached without crossing one of them (which as you know results in a penalty).

When I was coming back to land I was again instructed to land on a helipad, this time however it was located on a completely different part of the airport close to a fuel station.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
I did not remove anything

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Happened one time, but I don’t have any more missions available from this particular airport.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Start a helicopter mission from KISP

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant: Not relevant

[PC Only] Are you using Developer Mode or have you made any changes to it? No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use? Not relevant

[PC Only] What other relevant PC specs can you share? Not relevant

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
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Provide extra information to complete the original description of the issue:
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If relevant, provide additional screenshots/video:
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6

Another example, this is “Helipad 1” at EGKB… you can only guess it via the route markings in the EFB of the mission

helipad EGKB
helipad EGKB1971×1363 403 KB