USB disconnect sound plays randomly and MSFS freezes

Hello,
Randomly, the USB disconnect sound plays and msfs freezes for 30 seconds- 1 minute. I briefly seemed to of fixed this by dust cleaning my pc, but it seems to have returned after plugging in a steering wheel. I am not in any betas and the issues started about a year ago. This is very irritating on vatsim especially on approach as it can ruin controllers traffic management.

“Sleep” mode applied to the USB port?

How do you check if this is disabled?

I had it happen all the time. Replaced a cheap USB cable and it went away.

Disable USB power saving in Windows

  1. Open the device manager. …
  2. When the listing expands, look for the items marked USB Root Hub.
  3. Right-click one of the hubs and select Properties.
  4. Press Power Management tab. …
  5. De select Allow the computer to turn off this device to save power.
  6. Click OK and you’re done.
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I have disabled power saving but it is still doing it.

Is the USB system being overloaded?

Try minimising the USB devices or a powered hub.

Other option - are the USB ports appropriate for the connected devices? I.e.USB 3 device in a USB 2 port sort of thing.

It maybe a device failing but that is likely to be hard to trace as the obvious thing to do is remove devices on at a time. Good luck sPK

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It’s usually the whole system that is freezing for a moment, not the game. It always amaze me how in 2024 Windows cannot handle USB connection/disconnection in the background without freezing for a few seconds? No matter how modern your PC is it’s always the same 1-2 seconds stutter every time you plug a controller or something else.

Is there any way of checking what type of usb the cable is in the device manager?

Not that I know of. I’m always disapointed how hard it appears to be to find what is connected to each USB port.

I’d check PC manual or motherboard information to find which each USB port is. They usually colour the ports to aid identificaiton. Mine appear to be blue for USB2 and red for USB3 on the back at the front they are black but labeled. sPK

Definitely invest in a powered hub (if you haven’t already.)

Will do and see if that fixes it.

There is a free tool called “USBDeview” from Nirsoft. It can show you what devices are plugged in and what devices was plugged in. I see it has a column “Power” and “USB Version”

What I like about this tool is that you can delete the device drivers of USB devices that are not plugged in. When you then plug them in, it is as if you are plugging it in for the first time.

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This is a video of USBdeview when it happens https://drive.google.com/file/d/1l-Kb7yI4AwcopjzTCl3YnCmAkjdmGY9Q/view?usp=drive_link

It also seems to happen when the system load is high (when opening more apps)

@GlennyPlays Thank you for that detailed post. It was most informative! :slightly_smiling_face:

Thank you for this!

I have no razer products plugged in and will try and invest in some power 2.0 powered hubs and see if that worked. Also, on USBDeview, is the highlighted green lines the usbs that are plugged in?

Would I be correct in thinking white connectors are usb 1.0, black 2.0 and, blue 3.0?

I have 2 black (2.0)
2 blue (3.0)
And one red?

Thank you! I bought A powered hub and it has stopped!

3 Likes

Nevermind, it is still doing it but at a slower rate.

No, it is 3.0 but I have some 3.0 cables, would they not be too new?