Velocity One Yolk causing a crash

User Support Hub Crashes (CTDs)
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1

Hi there, I have the following:

MSFS2020 Standard (Gamer Pass downloaded version)
v1.33.8.0

Turtle Beach Velocity One Flight Yolk system
fw 1.4.0

I can play the game perfectly fine, but the if I have the Velocity One connected it hangs the game. I’m narrowed it down to this controller. Does anyone have any ideas?

Thanks,

Keukpa

2

Did you do a firmware update ?

3

Yes, I’ve updated the firmware to the latest version.

4

Some things I’d check:

  • Does the game controllers control panel (joy.cpl) see your yoke, and can you calibrate it there successfully?
  • Are there any other controllers installed? If so, can you remove them?
  • Have you tried plugging it in to each USB port in turn and trying it? Some motherboards are really wonky with the way they set up ports on internal hubs, maybe getting on another interface might help?
  • Have you removed all mods from your Community folder (if any)?
  • Are there any Error or Warning events in the Windows or System event logs around the same time?
  • Does this happen in Windowed mode as opposed to Full Screen? That yoke emulates an Xbox controller, and there have been reports of issues with third party Xbox controllers in full screen mode (I had a Razer Wolverine Xbox controller that crashed consistenly this way)