VKB Gladiator NXT not showing up in settings

ISSUE DESCRIPTION

Description of the issue:

After a while not playing, I came back and my dual VKB Gladiator NXT set up is not being showed up at the settings, making them useless.

They’re recognised by the pc and the vkb softwares, it’s just this game.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes

FREQUENCY OF ISSUE

All the time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1.install msfs2024
2.trying to play, controllers don’t respond
3.going to settings, controllers don’t show up

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are currently plugged in? Please name all of them as there could be a potential conflict.

Dual vkb gladiator nxt joysticks, tobbi eye tracker 5 (but not in use)

[PC Only] Are you using Developer Mode or have you made any changes to it?

No

[PC Only] What GPU (Graphics Card) do you use?

Rtx 4070 laptop

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


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