VR Goes Off in One Eye, Both Eyes, then back on

User Support Hub Virtual Reality (VR)
1

I have a problem with my HP Reverb G2 (v2.0).
After barely a few minutes of flying or, sometimes before even getting in the air, my VR headset left eye goes black. After 2 seconds my right eye then goes black. After about 5-10 seconds, both displays come back on again. This cycle again repeats itself continuously after 10 seconds.
I have just received a replacement cable from HP but all to no avail - as it is still happening, so the cable is NOT the cause.
I am a bit concerned that my Radeon 6900XT has a ‘junction temperature’ of a whopping 110 degrees C !!
Any help greatly appreciated.

My system is as follows…
CPU: Ryzen 9 3900x
Graphics: AMD Radeon RX 6900XT (MSI)
Memory: 64gb
Motherboard: X570 (MSI)
Length of Use to date: 11 months

2

I had almost the same issue, except mine went through the on-off cycle a few times, and then blacked out completely. HP support gave me a new cable, which didn’t fix it, so they gave me a new headset, which works wonderfully, at least for now. Coincidentally mine also went after 11 months, I just hope the replacement lasts longer than the original.

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