Hello MSFS team, I have a problem that’s been going on since Tuesday. I can’t log into MSFS 2024. Every time I start the game, it says “Waiting for authentication 0%”. After 3-4 minutes, it says “Server problem detected”. I cleared the reserve storage to see if that would help, but no. I’ve tried a lot of things, but unfortunately, nothing has worked. I’m really frustrated. If I quickly turn the game on and off for 1-2 minutes, I can get in once, but the sim is so buggy I can’t do anything. The Marketplace shows the same “Server problem detected” message (when I do get in). I’ve checked other websites in the last few days to see if I could find anyone else experiencing this, and yes, there are even 27 people, but the problem seems to only be in southern Germany. It would be great if it could be resolved as soon as possible. Unfortunately, there’s nothing more I can do on my Xbox to fix it.
ISSUE DESCRIPTION
Can’t log in msfs2024 in (server issue detected)
FREQUENCY OF ISSUE
Every day on Every hour since the 14 April
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
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Reserve storage deleted
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WiFi turned of and on again
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Removed cables from x box and put them back in
YOUR SETTINGS
What peripherals are you using
Xbox Series X
MEDIA
Hey friend! Just letting you know that I’m also having the same problem since last week, and it won’t load at all. I’ve tried everything I could, even reinstalling the system on my Xbox Series S.
I even thought it might be something related to the new Xbox tool (Quick Resume), since I left my flight simulator open, but even so, I’m still having the same problem. I hope we can solve our problem soon!
Hi! I’m relieved that I’m not the only one. I definitely miss flying planes 
But yes, definitely, it needs to be fixed. Maybe it will automatically disappear when SU 5 is released, but normally the devs should always be looking into that.We all hope it’s fixed as soon as possible!.
Hi, I have the same problem with my xbox series x and MSFS 2024. All other games are ok. My gaming-pc with MSFS 2020 works fine. I have a 100mb dsl connection. The provider is Deutsche Telekom and I live in Munich, Bavaria.
Hi, yes, exactly, everyone has the same problem. I also live near Munich, or rather Kempten. My provider is 0². I think the problem is only severe in our area; in other countries its very rare. It must be related to the servers. I’ve already contacted popular YouTubers like AndyanerTV and Xboxaviation, and none of them have the problem.I will contact Xbox Support today or tomorrow.
Hallo Fs 2024 freunde,ich habe das gleiche problem seit 6 wochen…autantication in progress…alles probiert…kein weg hinein.Bin aus Süddeutschland und bei der Telekom.Ich denke Telekom öffnet den Server Flaschenhals nicht wegen Peeringprobleme.
Moderator Edit:
Hello Fs 2024 friends,I have the same problem for 6 weeks… autantication in progress… tried everything… No way in. I’m from southern Germany and with Telekom.I think Telekom doesn’t open the server bottleneck because of peering problems.
Hallo, wie alt ist dein Router, wenn ich fragen darf? Das hängt mit dem VPN zusammen; entweder kann dein Router nicht zwischen verschiedenen VPNs wechseln oder er ist zu alt. Ich empfehle dir, einen neuen Router zu kaufen oder sich besser mit der Telekom in Verbindung zu setzen, um einen zu bekommen . Hört sich komisch an aber das sind die einzigen 2 Lösungen. Du solltest dich aber lieber mal zu Telekom gehen und mal fragen so wird vieles gelöst. Grüße
Moderator Edit:
Hello, how old is your router, if I may ask? This is related to the VPN; either your router can’t switch between different VPNs or it’s too old. I recommend that you buy a new router or better contact Telekom to get one. Sounds strange, but these are the only 2 solutions. But you should rather go to Telekom and ask, so many things will be solved. Greetings
Hi @klahowa @MondBuerste991
Please keep your posts in English, as per our forum Code of Conduct:
This forum is only able to support the English language currently, thus English only posts. However, the only exception where other languages are acceptable is the Friends, Clubs & Groups and Language Localization sections.
Thanks
The MSFS Team
Sorry, I didn’t know that.
I don’t think it’s the router, because then everyone here would have to have an old router. Using a VPN didn’t solve the problem for some people, either.
I think it comes down to overloaded regional servers that simply can’t push the data through the bottleneck anymore. Why else did my 2024 model run without issues for two years?
Furthermore, Xbox users are at a slight disadvantage compared to PC users, as they lack many of the settings that can help circumvent startup issues.
Good point. I hope it goes away for you soon!
