Warning: Your graphics device has encountered a problem

Welp don’t I feel the fool.

Turned off Resizeable BAR in Bios, less messages.

Increased fan curve and then later increased OC out of spite same.

Disabled HAGS who had become a friend recently, no message.

None.


2 Likes

Nonsense. What kind of conclusion is that, and the advice based off of it?

Their PC is fine. The solution to a technical issue that only appeared in a beta in the last few hours is not, nor is it ever, to buy a game console. I can’t speak for everyone here, but I know my computer is far more powerful than an Xbox Series X.

The solution is for Asobo to investigate, and fix.

Thanks.

7 Likes

I’m still running the same settings as far as graphic fidelity however turning off Resizable BAR (bios) and HAGS (Windows graphics) has completely eliminated the issue as far as I can tell.

That’s good.

I don’t have Resizable BAR and HAGS is off in my case.

@TheGreatHadoken Totally agree. The only thing that has changed is the new beta release, the problem lies there and nowhere else.

1 Like

The only other thing it could be is they have changed something server side without an update.

As for not having Resizeable BAR is that AMD, very early Intel, is there an AMD counterpart?

6+ hour flight and nothing, I’m dumbfounded.

Isn’t Resizable BAR something on the new Nvidia GPU’s? I’m on a 5900x and 2080ti.

It’s an intel motherboard thing since Gen9

Ah, good to know :+1:t2:

Smart Access Memory is the AMD equivalent to Resizable BAR as far as Google says.

As I’m discussing here in a much less heated fashion I was able to complete lengthy flights without issues after some modest tinkering without lowering graphical fidelity.

Any “Improved Memory Share” in both having hardware/bios level (Resizable BAR) and software/OS level HAGS seems to have been cause for the error … (at least for me) … when Hardware and Windows tried some actions to more efficiently use VRAM.

It may not be a panacea, it may not even fix one more users sim but it’s something, it’s clearly something.

Edit: And as always, specs are in my profile-sig, it’s the least any beta tester should do.

Which is why it’s baffling and dumbfounding that you’re encountering the issue. As your specs are very high end. I’d be utterly amazed if you ever used all 10GB of VRAM on the sim.

Switching off HAGS can’t be considered a loss. I haven’t seen a single convincing proof that HAGS has any performance impact whatsoever, but I remember at least one time in a previous update, where switching OFF HAGS did reduce CTDs for people.

In my case “Smart Memory Access” is also doing nothing to improve performance on my 5950X, so I don’t care if it’s switched on or off.

There is definitely something to this.

I have been working with nVidia support to solve an issue with MSFS 2020 and the nVidia GPU Activity monitor that lives in the taskbar that can be enabled from the nVidia Control Panel. I had recently noted that it no longer showed MSFS as using my nVidia GPU and this was puzzling.

After reading your comments re: HAGS, I turned it off and now the nVidia GPU Activity monitor is back to showing that MSFS 2020 is using the GPU.

I don’t think there was ever a question that MSFS was not using the correct GPU, but it was really odd that the indicator would not work anymore.

There is something whacky going on with HAGS and MSFS.

Here’s the way it was looking until I turned off HAGS (nVidia GPU Activity is in the lower right corner):

And here is how it looks with HAGS off:

Note: Other applications would show up in the nVidia GPU Activity monitor if I set them to use that GPU, so it wasn’t a universal issue with HAGS. It was only affecting MSFS.

1 Like

A fix that worked for me was to not run other apps alongside the sim. I’m not talking about the sort of apps that open up automatically WITH the sim, they seem all fine. I’m mainly talking about running a web browser alongside the sim. HAGS has always been off in my case for years although I suppose I can double-check that. This works for me 100% of the time, unsatisfactory a solution though it is for many of us, particularly streamers, etc!

You may be on something. I was away from my machine for a few days. Got the latest SU10 update yesterday. Made a couple of flights under VR (Reverb1), no “problem enountered”.

Today, I didn’t use the VR goggles but Opentrack for driving my Grassmonkeysolutions Puck. Got three “problems” in a row, either immediately after starting the situation, or after a few minutes.

Next, I deactivated the Grassmonkey Puck and Opentrack and voila, I could complete half an hour of flight without the “problem”.

Certainly, that’s not enought of statistics, but the latest update might have an issue with interprocess communication.

I should add, I very rarely had CTDs so far and could nearly all of them trace back to faulty or incompatible addons.

It certainly will not help to exchange the error message by another one, the team has to find the root cause within the sim.

1 Like

Switching off HAGS didn’t change anything for me.

New update, same issue. It didn’t happen in the original non-rolled back .20 I could try for a few hours some days ago… What a pity…

Running the new 21 on my pc. Initially had 3 CTDs and the warning. GPU overclocked (but stable on all builds before) so I turned that off and had a few flights successfully before bed. No issue so far but overclock fps in 60s and reduced to 40s and 50s at stock. We’ll see what tomorrow brings.

I9900k
64 gig ram
Gigabyte Vision OC
DX11

1 Like

After updating to .21 from .18 (one store) I get this message also on starting the flight after chosen airport airplane etc.

This message also appeared at the .18 version But Only untill I completely reinstalled the MSFS APP.

This really has to be fixed please.

1 Like

Possible Workaround (at least at my End) for avoiding “your graphics card has encountered a problem” message AND CTD at first startup
I´m at windows 11
HAGS is ON
RTX3090 latest Nvidia drivers
10900K
MSFS OneStore latest build .21
Counts for DX11 and DX12

Steps:

  • Rename your Official Folder (Like OfficialBKP) this is important to avoid that the later uninstall MSFS deletes all your MSFS app content
  • Rename your Community Folder (Like CommunityBKP)
  • Save away your MSFS LocalCache Files (in case you wanna use them (partly) later)
  • Uninstall the MSFS App via windows uninstall
  • Restart your PC (this is important to avoid install error messages in xbox app later)
  • Go To XBox app and install latest beta again
  • Rename your “official” folder mandatory to-> “Official” (without brackets!!)
  • Restart your PC (after install complete)
  • Start MSFS without Addons
  • Point the Update page path to your MSFS installation location (the SAME location before you uninstalled the MSFS app)
  • Set your settings according to your requirements (most is synced from cloud, except Graphics, Data and Traffic)
  • Start a flight (test it)
  • quit the flight
  • quit MSFS
  • Delete scenery indexes at local cache
  • Delete the new and empty community folder (which was created by the MSFS app during the last app start)
  • Rename your community folder (which contains all your addons to mandatory → “Community” (without brackets)
  • Optional: If liked or needed you can copy and paste your “content XML” and “exe xml” back into your local cache folder (do avoid pasting back the user.cfg as this is often a cause for issues!!)
  • Start the sim

In my case this is reproducable (now for the 3th time) and does eliminate the odd graphics error message at starting the MSFS app)

I did this with .18 and now with .21 several times and it always worked to permanently get rid of the odd message (TILL your update MSFS via XBox/Store again!!)

The described work around is also my standard process when a beta or any MSFS update gets released. It has saved me lots of errors and always worked like a charm.

No ctd at startup anymore or odd fps drops.

It looks like a huge workaround, but does not take much time (20 to 30 min incl. all the restarts and copy/pastings).

Try it out and maybe it works for others too!

M.

1 Like