Wasm does not update on Xbox Series x

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Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

No

Brief description of the issue:

Wasm aircraft do not work on xbox.

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Detailed steps to reproduce the issue encountered:

Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version):

Xbox

PC specs and/or peripheral set up if relevant:

Xbox

Build Version # when you first started experiencing this issue:

Xbox


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Hi @holzreaktor ,

Thank you for this report. We’ve moved your topic into the User Support Hub.

The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report. Using the template or providing all the relevant information about your bug and sim setup is required in order to provide valuable information, feedback, and replication steps to our test team.

If you are not sure if your issue is a bug or need further input from the community, please use the User Support Hub category. If the community can replicate your issue, first search the Bug category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.

If you believe it is a new report and no duplicate exists, then create a new bug topic using the provided topic template.

All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.

Hope that support article can help:

It should automatically update itself. But it does not update! Nothing helped.

In that case I would recommend to fill in a zendesk ticket for direct support:
https://flightsimulator.zendesk.com/hc/en-us/requests/new

Its solved. I have manually deleted the addon support file. After restarting the sim the Xbox loaded the newest version of the addon support file. Thank you.

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