White cockpit screen borders

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Are you using Developer Mode or made changes in it?

no

Have you disabled/removed all your mods and addons?

Which aircraft are you reporting an issue about? (Please also add the proper tag for it)

Any aircraft with a glasscockpit

Brief description of the issue:

from certain view angles, there seems to appear a white frame in the display. Bug appears on Fenix A320 and PMDG 737 ever since AAU2

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

PC specs and/or peripheral set up if relevant:

Build Version # when you first started experiencing this issue:

AAU2


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Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

2 Likes

Hi, i have the same issue and i’ve notice it happen when i use my controller to change the view (with Hat and button for instrument views.)
It look like every interactions with the camera (if the mouse is not used) is considered as a controller interaction (logic) but it keep the mouse cursor position as reference point for interaction.
In addition it considers using a flight controller (in exemple, the hat on a flight joystick) as the same than the right joystick interaction of a Xbox controller.

Below, a video of the issue (notice where the mouse cursor is placed):

  • For this video, i used a Thrustmaster T16000 joystick. No gamepad/Xbox controller plugged.
  • When the camera move from a position to another, i use buttons of the joystick (associated with the instrument views feature).
1 Like

Hi there,

As this involves the Fenix A320 and PMDG 737, I am moving this to Aviate, Navigate, Communicate. Bug Reporting Hub is for first-party bugs on the base sim with aircraft made by or contracted by Microsoft or Asobo only.

You could try contacting Fenix and PMDG and they could work to resolve the issue.

I disagree with this unilateral choice. It happen with other planes (ATR 72)…

Please consider to replacing it in the Bugs section.

4 Likes

Known issue.

https://forums.flightsimulator.com/t/aau2-beta-worse-performance-and-odd-white-frame-around-mfds-in-pmdg-737-800/595506

Can you show the bug in effect on first party planes?

I’ve only ever seen that white dot a single time, when switching to an external view, and I could jot replicate. I think I was in the Cirrus Vision at the time.

I also see the white boxes around some instruments, but only after I have used the hat switch to adjust my view, even the reset view button on it.

Hi, below you can find the non-exhaustive list of default aircraft (non third-party).
The procedure used to reproduce and detect if the issue occurs is described below:

  • Center view
    (If default view is offset to screens, tilt-down camera to have a visual with them.)
  • Place the mouse cursor on a screen
  • Pan the view with the controller to hover screens with the last position of the mouse cursor (relative to your computer screen)
  • Use an instrument view button and place the mouse cursor on the screen
  • Center view or exit instrument view then, return to it.

No gamepad/Xbox controller used. Thrustmaster T16000 used. Camera control set on joystick hat and instrument view set on joystick buttons (legacy settings, no third-party software).


Airbus A320neo						🟢 Not impacted
Bell 407 (Garmin)					🟢 Not impacted
Boeing 747-800						🟢 Not impacted
Boeing 787-10						🟢 Not impacted
Boeing F/A-18E/F					🟢 Not impacted
Cirrus SR22							🟢 Not impacted
CubCrafters NXCub					🔴 Impacted (https://i.imgur.com/D2E1V4f.mp4)
CubCrafters XCub					🔴 Impacted (https://i.imgur.com/LCIUKkn.mp4)
DG Aviation DG-1001E				🟢 Not impacted
Daher TBM 930						🟢 Not impacted
Diamond DA40NG						🟢 Not impacted
Diamond DA62						🟢 Not impacted
Diamond DV20 (Garmin)				🟢 Not impacted
Darkstar							🔴 Impacted (https://i.imgur.com/VZxuThu.mp4)
Extra 330LT							🟢 Not impacted
Flight Design CTSL					🔴 Impacted (https://i.imgur.com/0IyPhs5.mp4)
Guimbal Cabri G2 (Garmin)			🔴 Impacted (https://i.imgur.com/aPhq5PD.mp4)
ICON A5								🔴 Impacted (https://i.imgur.com/N05CIng.mp4)
JMB Aircraft VL-3					🔴 Impacted (https://i.imgur.com/bC7cFhN.mp4)
Pilatus PC-6 (G950)					🟢 Not impacted
Pipistrel Virus SW121				🟢 Not impacted
Robin Cap10 (Garmin)				🟢 Not impacted
Beechcraft Baron G58				🟢 Not impacted
Beechcraft Bonanza G36				🟢 Not impacted
Beechcraft King Air 350i			🔴 Impacted (https://i.imgur.com/WJQBnt9.mp4)
Cessna 208B Grand Caravan EX		🟢 Not impacted
Cessna Citation Longitude			🟢 Not impacted
Cessna Citation CJ4					🟢 Not impacted
Cessna 172 Skyhawk (G1000)			🟢 Not impacted
Volocopter VoloCity					🔴 Impacted (https://i.imgur.com/BCsi8xu.mp4)
5 Likes

In addition, Garmin G1000 NXI & Garmin GNS 430/530 are not installed.
I’ve tried with them, the issues still occurring.

Package named “Garmin” acquired:

Packages named “Garmin” on the Marketplace:

I’m getting the same, and on default aircraft too.

Yes:

2 Likes

Is this related to the dot showing up in the middle of the screen when panning around the cockpit?

Pretty sure on my side, though can’t confirm 100%.

  • Both appeared at the same time
  • Both are related to pointer position
  • Both are related to interaction with cockpit buttons and knobs
  • Both are happening on pretty much any airplane (can’t think of any that isn’t affected except the ones that don’t have a glass cockpit, nevertheless the bug is probably the same, it’s just not affecting what isn’t there)
2 Likes

Hello @Ithendyr,

This type of testing and documentation (including reproduction steps) is extremely useful to the development team as they work to resolve this issue. I want you to know we referred the devs to your post here directly, and they found it very valuable. :+1:

Thanks,
MSFS Team

3 Likes

For me its not related to cockpit interactions at all. I don’t need to click the mouse, just move it before or after using my quick view hat switch on my yoke.

If I move the mouse point to a known location, in reference to a glass instrument, then move my head tracker so that the pointer would be over that display, I don’t get the white border.

If I repeat the above, but before I move my head I press any input on my hat switch, for quick views, including pushing its centre button, then move my head I will get the white line.

The hat switch views puts it into a state where the white lines appear. If I move the mouse at all after pressing a hat switch button, then I won’t see it.

This is why I thought I never had this issue as I hardly ever use these hat switch views since getting a head tracker, and usually fly stream gauge planes.

It wasn’t until I got the Cirrus Vision jet that I noticed this.

Happens in the CRJ as well. I first saw it about 2-3 weeks ago and now it’s reproducible 100% of the time. I didn’t change anything in settings or controllers and I had been flying the CRJ for months before the issue began. It just started happening out of the blue, possibly after an MSFS update.

1 Like

It’s pretty annoying when using head tracking software, as the white box starts highlighting displays as you look around the cockpit.

2 Likes

Jiggle the mouse to make the pointer appear for a few seconds, and the white boxes disappear.

I have the same issue
No matter inside cockpit or outside.
Any aircraft
Also, it is accompanied by the mouse flickering and Im unable to controll my Airbus anymore
No push or pull for altitude or heading/NAV

Same white dot, white frame and flickering mouse

Since update 12

1 Like

Seems to be partly (!) fixed in new Sim Update 13 Beta. But is still under investigation - at least that‘s what the release notes say.

Within this video, the bug is being tested:

(in German, but should not matter)

New Beta-Update released. The release notes prove that the problem is probably solved and 2 options have been added to the menu to turn the behavior on and off.
Has anyone been able to test this?