White screen on longtitute

User Support Hub Hardware & Peripherals
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1

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Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons?

No

Brief description of the issue:

As can be seen in the picture some screens are black and some of them white but none of them come alive and work

Provide Screenshot(s)/video(s) of the issue encountered:

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Untitled1692×985 74.9 KB

Detailed steps to reproduce the issue encountered:

PC specs and/or peripheral set up if relevant:

Build Version # when you first started experiencing this issue:

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Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

2

This is only happens when another mod is conflicting.
So make sure you don’t have other mods in your community folder that might affect the G3000 or Longitude. Some examples are previous WT mods, Longitude FDE, new lights mod etc.

1 Like
3

Topic moved into Community Support.

The Bug Report category is for confirmed bugs without any mods/addons. If you still have this issue after removing any mods, and the community can confirm it may be a bug, you may then create a new bug report.

4

there was a fix mod called like FDE fix and I have removed it.
White screens gone and now all the screens are black.
And still not working

5

In the official folder there are these files.
should i remove them?

Untitled

6

No. These are the new instruments integrated into the sim.
Try to run with an empty community folder. That should work. Then add things back in to see which one might be the culprit.

7

after deleting 2 liveries of this plane, it worked.
but does it mean I can’t use old add-on liveries?

8

I had the same problem. The Cessna Longitude was working fine after the latest update, and I was learning about the displays and other nice features. But the next day when I loaded this plane the screens were as described here. Ended up moving everything I could to another drive. Not all files in the Community folder could be moved. However after this was done the Longitude worked. Now I am going to start adding files back from the other drive and see if the Longitude still works. Hope this can be resolved. This is the first time I have had this problem. This did not occur with the CJ4, which I tried before removing the files from the Community folder.

9

Fixed it be reinstalling the package from their official website :

https://www.workingtitle.aero/packages/g3000/

10

I moved the Flightsim Studio E-175 back into the Community folder from the other hard drive and tried to select it in FS2020. When I selected it, got the following: ‘ACTIVATION FAILED - Check product installation’. Tried reinstalling this plane, with same result. Sent a message to the FSS forum. Then moved the Cessna Chancellor 414 back into the Community folder, and it appears to be working OK. So some planes cannot be moved back into the Community folder? Will try some other planes. Also I have a lot of scenery files to move back into the Community folder and try.

11

Those packages are not to be used with AAU1 anymore and are incompatible.

12

Make sure MSFS is not running while moving packages around, because used files can/will be locked.
You also only will see changes when restarting the sim after moving packages around.

13

There was an update to the E-175 today. After installing it the aircraft works as it should.