My sim crashed and freezes at time to desktop
Check which windows update you have. There’s a thread in here about CTD’ s and one of the recent KD Win11 updates.
From my experience MSFS can crash by many different reasons. Can you try and run window eventviewer and see in the logs what causes the crash? Perhaps chatgpt can already help you when you insert the crashlog.
You didn’t really give enough information. Saying “my sim crashed” is like going to a doctor and saying “it hurts” without saying where and then leaving.
First of all, post your full PC configuration (Motherboard, CPU, GPU, RAM, Windows version, GPU drivers).
Then start with some basic troubleshooting:
First, rename the exe.xml file to exe_old.xml so nothing external is injected on MSFS startup.
Next, test MSFS with no mods at all. Rename your Community folder to something like Community_old, then create a new empty Community folder and launch MSFS.
Then check Windows Event Viewer. Look at the entries from the exact date and time of the CTD (Windows logs > Application). That often shows the actual module or error that caused the crash.
Finally, add a screenshot of the Event Viewer error (example below).
Without logs, specs, or steps to reproduce, it’s basically impossible for anyone to help you properly.
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Please add a tag that tells us which platform: PC or Xbox.
That’s the minimum of information we need in order to try to help you.
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Try the following…
Run the following commands (w/admin rights) and when all completed successfully and without error/s. In the following order:
Dism.exe /online /Cleanup-Image /checkhealth
Dism.exe /online /Cleanup-Image /scanhealth
Dism.exe /online /Cleanup-Image /Restorehealth
sfc /scannow
Dism.exe /Online /Cleanup-Image /AnalyzeComponentStore
Dism.exe /Online /Cleanup-Image /StartComponentCleanup
RESTART computer as the last step.
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I don’t claim to know for sure, but if I run:
Dism.exe /online /Cleanup-Image /checkhealth
Dism.exe /online /Cleanup-Image /scanhealth
And there are no errors, I don’t run:
Dism.exe /online /Cleanup-Image /Restorehealth
Then, if sfc /scannow also reports no errors, I don’t run:
Dism.exe /Online /Cleanup-Image /AnalyzeComponentStore
Dism.exe /Online /Cleanup-Image /StartComponentCleanup
Please feel free to educate me on why I might be wrong to do it that way.
Just run them all regardless. It’s a good idea to run them after a significant Windows update.
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Thanks for the advice. I’ll keep that in mind.