WinWing Ursa Minor joystick lost X axis mid flight

[Thinkpic1]

ISSUE DESCRIPTION

I can no longer use my WinWing Ursa Minor joystick. I have been flying fine with it for a couple of weeks, when suddenly, in mid-flight my ailerons stopped working. Everything else still works on the stick.

Interestingly, when I go to the setting controls for the joystick, there is no blue sensitivity graph on the x axis. All I get is the grey screen with the centre white indicator dead. It moves left and right in response to x axis input on the stick, but there is no up and down movement as it moves left to right and no blue line indicating its sensitivity. This is not the case with the other axis where I can set sentivity curves effectively. I have tried rebooting the computer but the problem seems persistent.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

I am very new to all this and have no mods or add-ons

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Eveery time on sim load. There is no way for me to fly.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. I deleted the bind and then rebound.
2. I went back to desktop and rebooted the programme
3. I rebooted windows 11

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are currently plugged in? Please name all of them as there could be a potential conflict.

WinWing Ursa Minor airliner
Thrustmaster T.Flight Rudder Pedals
Tobii Eye Tracker 5

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

I don’t even know what that means

[PC Only] What GPU (Graphics Card) do you use?

ASUS Dual GeForce RTX 4070 SUPER EVO OC Edition

[PC Only] What other relevant PC specs can you share?

CPU: Intel Core i7 14700K
Motherboard: Gigabyte B760M AORUS ELITE AX MB, B760,
Ram: Corsair VENGEANCE Black 32GB
SSD: Corsair VENGEANCE Black 32GB

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

---

For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

[Merlin664554]

Have you tried the Joystick with another game?

[Thinkpic1]

Hi everyone. All sorted. Somehow the software had set the dead zones to zero mid flight. Once I reset them, all was ok.

[DementedCorn327]

Moved to User Support Hub since a solution has been marked.