With MSFS release 1.34.16.0 PIMAX VR no longer works

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Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the Community Support section.

Yes

Brief description of the issue:

From the MSFS main menu I press Ctrl+Tab (or select the equivalent button), the program enters VR mode, I click on WORLD MAP, create the flight plan and click on FLY. I see the flight loading screen and when I enter the cockpit I see everything black except the READY TO FLY window. When I click READY TO FLY everything is black in the visor except the mouse arrow.
The same thing happens if I try to enter VR mode when the plane is already aligned on the runway (using Ctrl+Tab).
No errors are reported or detected by MSFS.
PIMAX 8KX, SteamVR version 1.27.5, PiTool version 0.1.277

Provide Screenshot(s)/video(s) of the issue encountered:

Not possible from VR

Detailed steps to reproduce the issue encountered:

same that in description

PC specs and/or peripheral set up if relevant:

i9-10900K, 32GB mem, RTX4090

Build Version # when you first started experiencing this issue:

1.34.16.0


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Say what…says every vr user in the sim.

I don’t understand what you mean. Is my description unclear? Sorry, I’m not a native English speaker.

1 Like

Have you tried using PimaxXR tool? I run the crystal and have not had any connection issues.

Just expressing my reaction to your post, i also use vr when flying and i,m sure every vr user has tested to see if vr is still working after the update. Your descrition is fine and I hope the problem is fixed.

1 Like

Just for reference, I have no issues with Reverb G2 and SU13.

2 Likes

Same here. Install was smooth with know hiccups.

No connection issues with my Pimax Crystal, but since Update 13, I’m getting frequent freeze-ups then CTD’s!
(12600, 4090)

Stability in VR has definitely regressed significantly for me. Changes are this update possibly and/or a recent W11 update.

Ad me to this group. I can’t get MSFS to even startup if pimax play is running.

LouP

I have the pimax crystal light Using Pimax play open XR runtime and have 0 issues When launching into VR,Maybe uninstall Pimax Play and Reinstall it ?

Yep, MSFS wont start if Pimax Play is running, but this just started for me. I’ve had the Pimax Crystal Light for about 2 months. It has been the ultimate frustration. Even with the lowest settings and Render Resolution in MSFS set to 30 (lowest), and with pimax play set to low render quality, I still only get about 20 fps.

I have no idea how content creators are getting 54 fps and such. When I contacted Pimax support, they replied, “have you tried to reduce the resolution to MSAA (Multi-sample Anti-Aliasing from the game setting?”

I responded that I tried all the lowest possible settings and it’s still a “slideshow” at about 20 fps. I then tried the Pimax website and the chat function. I was told that their preferred support method was via email and the chat session was disconnected.

My next email was to request a refund. I was issued a return authorization, so I’ll give it another try. I only bought the Crystal Light because I wanted to replace my HP Reverb G2 and test Pimax products due to the “raving” reviews, and I had already reserved a Pimax Crystal Super.

There is no way I’m going to spend $2000 for the Super when I’ve had so much frustration with the Light.

I thought it ironic that a few days after I requested a return for refund, Asobo announced that Pimax is the official VR partner for 2024. Since MSFS is an exercise in frustration in itself, I suppose it is fitting that if I try to use the Pimax Crystal Light (Pimax Play) I can’t even start MSFS.

I have temporarily returned to 2D and TrackIR, which still works. It also still looks better in HDR. I actually hope that the replacement headset works for me and I received a defective unit. I fly helicopter addons a lot. I “NEED” VR.

NEED = Very Strongly Preferred, as VR is an enormous enhancement to the experience within MSFS - especially for flying helicopter addons.

Check the resolution setting. Mine was set at some ridiculous value initially. I only found this through steam vr for some reason. Once I lowered it there, it has worked fine ever since.

LouP

yes check your render resolution.For me this was also very high. You can do that in pimax play. Set render quality to low or medium. You can also try to set the Pimax Central Priority rendering to on. But a much better way is use of the OpenXR tool. I set my resolution down to 3100 in the tool en set FFR on to balanced. Its i bit more work but with very good performance. I set my VRgraphics in the Sim on medium to high and have good fps 35-40. (3080TI) . If you have the steamVR as default Layer you can also give a lower resolution in the SteamVR settings.