Xbox account issue with multiplayer fuctionality (Windows 10)

Just to clear that out…this is not a MSFS issue… but I just need help from anyone who came across the same issue with me.
Few days ago I tried to change the settings for multiplayer in MSFS and I got the following message “Your current Xbox settings prevent you from playing online multiplayer”

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I then logged in my Xbox account and tried to change my profile settings but for days I get this message
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I have tried everything, I googled it and found out that this is an issue that a lot of people have but no solution was found…

If anyone has encountered something simmilar and managed to overcome it please share…thanks

This is unbelievable. Am I the only one with this silly issue?? The funny thing is that I have never ever changed any settings in my xbox profile and now I am stuck with MSFS with no multiplayer functionality…
Thank you a lot Microsoft…

Hey bud. I haven’t experienced this issue but we can work it out.

First thing I will try is the xbox privacy settings. There’s an option to allow/prevent multiplayer gaming in the settings, make sure that is set to on. That should solve that. Let me know!

Thank you a lot for your reply. The thing is that it doesnt let me get into the settings to change them…
I’ve tried logging into xbox.com with a different account and all was fine…however my normal account is ''blocked" from Windows 10 online safety…
I even tried logging into xbox.com from my smart phone, in case it was a Windows 10 issue, but the same…

Is your account member of a family group?
If it’s been registered as a “child” account you can’t manage privacy settings yourself
Xbox One/Windows 10 Online Safety: We were unable to load your - Microsoft Community

No its not. Its an adult account with no restrictions…except this one…
I followed the link that you provided…they are really funny…to solve the issue I have to go the safety on windows 10 link that doesn’t open…where do they find these people?

I found someone with the same problem who used this workaround
Annoying, but better than waiting on a support ticket with Xbox

Your maturity level is set too low
You’ll need to make a second account, go to https://account.microsoft.com/family on that second account, create a family group then add your main account as a child to that family group, accept from your main account, go to content restrictions for your main account from your second account and set everything to unblocked

i will try that… thanks . I’ll report back

Tried that, I 've made myself a child and used another account to be my parent, I logged in from the ‘‘parent’s’’ account, unblocked everything but again the same thing ‘‘we were unable to load your settings…’’ …I’m bound to be restricted from multiplayer…

I am nott sure if this is a case of a corrupted user profile and need to reinstall windows…

Did you check if multiplayer became enabled after unblocking everything?
I doubt it’s a Windows problem, but you can always delete/create a new profile in Windows without reinstalling everything
I would probably create a ticket with MS/Xbox and see if they can help

Yes I did check but it didn’t change anything. I will check if a new profile will make any difference.
If nothing happens I will do the ticket thing.
I will tell you if anything works…

Moved to #bugs-and-issues:online-services

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