XBOX Controller Mapping Issue

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ISSUE DESCRIPTION

Description of the issue: While transitioning from one XBOX controller to another the system is not properly recognizing the bindings for a single controller. A second default profile is automatically created and now will not allow me to use a single controller for playing the game. Both must be active to play the game.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every time on sim load. When I try to apply the “None” profile under the specific aircraft profile to each controller, I get a CTD and when I re-launch the controller binding has no effect.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. I placed the controller I was using in the cradle without powering the controller off.
  2. I activated the second controller.
  3. In Career Mode, during preflight I am unable to conduct any preflight items unless I have BOTH controllers on.
  4. In Controller Presets Config, the Specific 172 Skyhawk controls default to “Gamepad_-_Asobo” when I change it to “None” (like it has always been until today) and then “Apply to all Aircraft” I get a CTD.
  5. When I did #4 a second time, the key binding for “Interaction” doesn’t work, even though it is set and applied correctly.
  6. The only time anything works is when both XBOX controllers are on.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
N/A

What peripherals are currently plugged in? Please name all of them as there could be a potential conflict.

T. HOTAS One Flightstick; (XBOX headset - not On); Microsoft Wireless Mouse

[PC Only] Are you using Developer Mode or have you made any changes to it?
N/A

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
N/A

[PC Only] What GPU (Graphics Card) do you use?
N/A

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.



[END OF FIRST USER REPORT]


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