Xbox series x ctd after pressing start

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n/a Xbox series s

Brief description of the issue:

each time I press press play to start the game crashes

Provide Screenshot(s)/video(s) of the issue encountered:

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Detailed steps to reproduce the issue encountered:
I load the game on series s and on pressing press key to start it crashes bank to Home Screen. Recently I’ve started playing via Xbox cloud gaming on iPad and only after this I’m having problems.

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PC specs and peripheral set up:

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Build Version # when you first started experiencing this issue:

after sim update 13 but I thinks it’s down to using the sim on Xbox cloud gaming


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Do you have the same issue if you follow the OP’s steps to reproduce it?

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Provide extra information to complete the original description of the issue:

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If relevant, provide additional screenshots/video:

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