Nice of them for them to finally acknowledge the issue.
Currently all the “Official” Xbox support peripherals have some pretty glaring bugs/glitches and compatibility issues, it’s really shame that Microsoft’s biggest launch of the year so far couldn’t even go as far as to test the peripherals to make sure they actually work with the game before they start advertising and selling the peripherals to consumers from their storefront.
You guys are lucky though, at least they’ve committed to fixing this. I just spent $400 on the Razer Turret (the official keyboard and mouse combo for Xbox flight sim, as MS so claims), just to find out it’s missing some pretty essential keys for controlling and flying the aircraft (mainly the numpad, as it’s a TKL keyboard).
At least you guys finally got a response out of them, I’m not stuck with a $400 paperweight with no word from Asobo or Microsoft, but hey at least the mouse works!
What a joke.