Your data cannot currently be synchronized with the cloud

User Support Hub Miscellaneous
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Hi
Every time I start I get the message " Your data cannot currently be synchronized with the cloud " then I click on “Play offline” and then I get the WARNING. After clicking OK, the program continues to run and searches for updates. Afterwards I can fly like always.
Willy

FS2
FS21276×725 77.6 KB

FS1
FS1800×600 30.6 KB

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problem solved

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How did you solve the problem? I keep getting this message for a couple of days. When I want to fly offline, it ask for a game disk :roll_eyes: Now I’m grounded…

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This Support checklist may be some help:

https://flightsimulator.zendesk.com/hc/en-us/articles/360019114179--Your-Game-License-cannot-be-authenticated-error-message

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This I have done ,
UPDATE GAMING SERVICES AND RE-ENTER YOUR CREDENTIALS

  1. Open the Microsoft Store app on your computer.
  2. In the bottom left corner of the Microsoft Store, click on the library icon
  3. In the top left corner, click “Get Updates” then "Update all" and wait for the updates to install.
  4. Once the updates are installed, click on your profile icon in the top right corner of the screen.
  5. Under your email address, click on "Sign out".
  6. Reboot the computer
  7. Open the Microsoft Store app.
  8. Click on the icon in the top right corner, then click on Sign in.
  9. Sign in with the Microsoft account you used to play Microsoft Flight Simulator.

See also
https://flightsimulator.zendesk.com/hc/en-us/articles/360019114179--Your-Game-License-cannot-be-authenticated-error-message

3 Likes
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Thank you!
I was having the very same problem and I had tried everything to no avail until your very detailed procedure did the trick :+1:.