CTD when accessing General Options [Mitigated]

The fix mentioned in an old thread works.
(Apparently the issue has come back with

Install the English (US) voice package:

Search for “Speech Settings”, click “Add voices” and select English (United States)

Error log and PC specs

Do you have any add-ons in your Community folder? If yes, please remove and retest before posting.
No add-ons
Are you using Developer Mode or made changes in it?
No Dev mode, no changes
Brief description of the issue:
Click on General Options causes CTD
Provide Screenshot(s)/video(s) of the issue encountered:

Detail steps to reproduce the issue encountered:
Try to enter “General Options”
PC specs for those who want to assist (if not entered in your profile)

Did you submit this to Zendesk? If so, what is your ticket #?