Detail steps to reproduce the issue encountered: Go to World Map to build an IFR flight. After selecting ORIG & DEST, select IFR (Low or High). Only direct routing exists. No selection of STAR or Instrument approach. Tried multiple airports, US and INTL. This is not a location-specific issue.
PC specs for those who want to assist (if not entered in your profile)
Alienware m15 r4
32 GB RAM
RTX 3080 8 GB Laptop (150 W)
Windows 10 21H1
Build Version # when you first started experiencing this issue:
Are you on the Steam or Microsoft Store version?
Did you submit this to Zendesk? If so, what is your ticket #?
I discovered this recently troubleshooting an add-on.
If you want to go back to stock MSFS nav-data you have to uninstall the Navigraph data via Navdata Center. Simply removing the community folder does not work. In fact for me it seemed like less or no data was present when I just removed the Navigraph folder from the community folder.
That is the opposite of what Microsoft are saying though. Their guidance is to start by removing everything, then add things back in one at a time. It also seems like the new safe mode will do the same thing, so if the Navigraph data is installed and the sim starts in safe mode it will cause issues.
What else is getting installed other than the Navigraph data in the community folder that requires the Navdata Center to uninstall? I am asking because I manage my add-ons with Add-on Linker and simply remove this Navigraph folder with the click of a button if needed.
Right, but the reason why ASOBO/MS is saying this is, that some packages are possible not updated and therefore possible not compatible. The question here is, how should someone test this? What should a 3rd party dev change when he/she doesn’t know what will be changed?
So, in my eyes ASOBO/MS should guarantee that all packages are also working with newer version, because no one can really expect to fix anything every two weeks … Or the second option is, ASOBO/MS offers a beta/test access, which the devs can use to identify possible issues before the official release.
None is in place and please explain me the sense, when someone move hundrets of packages in his community folder out and after the update back, without knowing which package is not updated and results in an issue?
Isn’t it the same, when you move/delete package for package to identify the possible issue?
Thank you for taking the time to respond. And I do not disagree with any of that.
But it is not you or me or even other users that need to be convinced. The instructions are what they are (unless you can convince Microsoft to change them), and safe mode is implemented the way it is.
In either case the user who follows Microsoft’s guidance or has their sim launch in safe mode probably will not know why they have a problem or how to fix it (if they did they would have uninstalled Navigraph navdata according to your instructions instead of just emptying the community folder).
I would humbly suggest you adapt to Microsoft’s approach, whether you agree with it or not, if at all technically possible, to avoid user problems from safe mode or following Microsoft’s troubleshooting instructions. Those user problems will result in user dissatisfaction and/or user support cases that you have to spend resources addressing. If that is not possible for technical reasons then it is what it is.
même problème que vous , j’ai tout cherché, je crains de tout désinstaller et réinstaller avec les galères connues chez microsoft; Es ce la bonne solution ou vaut il mieux attendre une nouvelle mise à jour ?