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Are you using Developer Mode or made changes in it?
No
Which aircraft are you using that experiences this issue?
A320 V2
Brief description of the issue:
EFB Option Screen Simbrief Username not recognized. Possibly due to containing lower case letters.
Provide Screenshot(s)/video(s) of the issue encountered:
Detailed steps to reproduce the issue encountered:
Go to EFB Options Screen and enter a Simbrief Username containing Upper and Lower Case letters using an external keyboard. Entry gets displayed as all upper case. Go to the Home or OFP screen and try to Import from Simbrief. Message that Sumbrief Username not entered. Go to Option Screen.
I have been able to load the Simbrief Flight Plan into the MCDU though by entering the Username on the ACTU screen and ten Request on the Init screen.
PC specs and peripheral set up:
Are you using DX11 or DX12?
Are you using DLSS?
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Do you have the same issue if you follow the OP’s steps to reproduce it?
Provide extra information to complete the original description of the issue:
Are you using DX11 or DX12?
Are you using DLSS?
If relevant, provide additional screenshots/video:
I have tried both the EFB on-screen keyboard, and the Xbox on-screen keyboard (with a Microsoft wireless external keyboard attached).
I am able to enter my Simbrief Username - it shows in the username field on the EFB > Options page, and is spelled correctly… The problem (for me) is that it believes the field is “not set” when it is clearly set.
So you dismissed the usual on screen pop-up keyboard and used the EFB enabled one partially hidden behind it and that didn’t work for you? Sorry about that. I’m on Xbox and my Simbrief Username (Navigraph Alias), which is a mix of Upper and Lower Case letters was accepted first time. Must admit I was surprised as nothing else worked.
Have you been able to enter your Simbrief Username in the EFB and at least get Flight Plan and Winds imported? Hope so as I never had problems with that one, just the EFB.
It seems there are 2 “usernames” in a Navigraph / Simbrief account.
Navigraph Alias (Username)
Simbrief Username (“Original Username”) used prior to Navigraph acquisition
In my case I only have a Navigraph Username, and the Simbrief “Original Username” is “N/A”. If I try to edit the “Original Username” it takes me to the new Navigraph Account page where only the new Alias (Username) is available.
I think the Inibuilds A320neo v2 is mixing these up:
The MCDU looks for and finds the new Navigraph Alias Username
The EFB seems to look for the old Simbrief Original Username - and if it is empty in the Simbrief account, the EFB returns the error “Simbrief Username not set.”
I tried my Simbrief Pilot ID number on the EFB which worked - indicating the MCDU and EFB are asking Simbrief for different fields.
Yeah, I’ve tried everything. Whether it’s using the on-screen keyboard, the Xbox default keyboard, or logging in with my Pilot ID or username; it all results in the same error. ‘Username not set,’ even though it’s clearly set when checking in the options.
One final thought. If you’re using Navigraph I think the username needs to be the Navigraph Alias not any previous Simbrief Username that you might have.
Are you able to enter the Username in the MCDU/MENU ATSU screen?
Yeah, sadly I don’t have a legacy ‘alias’ username, so cant use that one. Tried to enter my ID too, but generating the same error simbrief username not set.
Thank you using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.
Are you using Developer Mode or made changes in it?
No. Xbox Series X
Which aircraft are you using that experiences this issue?
A320neo V2
Brief description of the issue:
Since upgrading to 13.0 yesterday I lost all my MSFS settings (the SIM booted up in wizard mode - do you want realistic scenery etc). I also lost all my flight history. I have now added my settings back in however, the A320neo V2 does not accept my Simbrief user ID - I can enter it but when I try to use Simbrief I get a please set up your Simbrief user ID message.
Provide Screenshot(s)/video(s) of the issue encountered:
Detailed steps to reproduce the issue encountered:
Go to EFB settings. Enter a valid Simbrief user ID. Go to flight details. Click on get flight from Simbrief. Error occurs.
PC specs and peripheral set up:
Xbox Series X
Are you using DX11 or DX12?
Xbox Series X
Are you using DLSS?
Xbox Series X
For anyone who wants to contribute to this issue, Click on the button below to use this template:
Do you have the same issue if you follow the OP’s steps to reproduce it?
Provide extra information to complete the original description of the issue:
Are you using DX11 or DX12?
Are you using DLSS?
If relevant, provide additional screenshots/video:
Agreed, but at the very least they should provide a list of known bugs with potential work arounds. That might help the few that would take the time to read first before posting.
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