A330 Flight Deck freezing when changing STAR

[cutchemist42]

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

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ISSUE DESCRIPTION

Description of the issue: When changing the STAR, everything in the flight deck froze up. MCDU button pushes did not work. EFIS did not work. Lighting switched, temps, everything frooze up but flight was still continuing.

If applicable, which aircraft is experiencing this issue: I only use the A330-200 RR

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? I did not, Im afraid of how much organization that would take.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Intermittently

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Changed the STAR
2. MCDU and everything froze once I pushed Insert

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it? No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use? Nvidia 4070ti

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

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[GeeStoerty]

Probably this widely discussed issue:

Same error with all IniBuilds airplanes

Now exactly what happens with A320 V2 in MSFS2020 happens to me with the A330 aircraft in the new MSFS2024 in Vanilla State. Displays freezing and physics disabled. Has nothing to do with ram, or route, or settings. It just happens. IniBuilds itself does not know why. A310 and A320Neo V2 had exactly the same error in MSFS2020. At first I thought it was the Xbox. Also on the PC it seems to be the same. IniBuilds makes nice planes, but they don’t seem to be able to solve this serious problem. h…

I have not had it since SU1, but others still unfortunately

[Ragga95]

The problem is that Inibuilds isn’t releasing any updates for the aircraft included in FS2024! I don’t understand why Microsoft didn’t partner with Fenix, who actually makes fully functional aircraft. Maybe in FS2028!

[Azlog]

Apparently they have done the updates and it is sitting with Asobo/Microsoft to release onto the sim

I have had this happen 3 times I think. There is a bug where if you select an approach and confirm it, but then want to change it as you get closer to the airport, you can’t scroll through the arrival routes after selecting a different arrival runway. The MCDU and aircraft continues to work fine - it’s just this page that can’t be navigated through

[Ragga95]

I can confirm that when I use the in-game tablet along with the aircraft’s EFB, 90% of the time everything freezes! The onboard computer stops working (you can’t type anymore), and the instruments get stuck! But the plane itself keeps flying. It’s definitely a script issue with the aircraft, especially with the A330. The A321neo seems fine for now.