Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.
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- One for iteration (msfs-2020 or msfs-2024)
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- One for aircraft (start typing in your aircraft name in the tag section and pick correct option)
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ISSUE DESCRIPTION
Description of the issue: When changing the STAR, everything in the flight deck froze up. MCDU button pushes did not work. EFIS did not work. Lighting switched, temps, everything frooze up but flight was still continuing.
If applicable, which aircraft is experiencing this issue: I only use the A330-200 RR
[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? I did not, Im afraid of how much organization that would take.
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Intermittently
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
- Changed the STAR
- MCDU and everything froze once I pushed Insert
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant:
[PC Only] Are you using Developer Mode or have you made any changes to it? No
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
[PC Only] What GPU (Graphics Card) do you use? Nvidia 4070ti
[PC Only] What other relevant PC specs can you share?
MEDIA
Please add a screenshot or video of the issue occurring.
[END OF FIRST USER REPORT]
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